Hi, what file type should be used to upload words from a file? “Add from file”

[image] outofthebox: what file type should be used to upload words from a file? The upload input on the watched words page is looking for a .txt file. That file should contain one word per line.

Thanks! I’ve now uploaded my .txt file. I get a message that says, “Upload successful. Words have been added.” However, no words then appear to be added.

[image] outofthebox: no words then appear to be added. Is the ‘show words’ checkbox checked? Words will only be shown when that box is checked.

Hi, yes. And when it isn’t checked, it shows the “0 words” text.

[image] outofthebox: And when it isn’t checked, it shows the “0 words” text. Which action are you trying to upload the words to? One thing to note is that you cannot add the same word to multiple watched word actions.

Hi, so I took the risk of deleting my watched words section, then attempting to upload the .txt file to the blocked words section. Unfortunately, it is still not loading the new word list from the document.

Do you see any errors in the browser console or /logs?

I’ve just given it a run-through on my test site with a 3 word csv file added to ‘Block’ and it has worked for me? Could you give a few more details of what you’re trying and what’s going wrong?

Hi Aaron, I wish I could help, but I don’t remember how that worked out!

Uploading Watched Words is not working?

Product Support

aaron.dryden (Aaron Dryden) January 11, 2023, 10:55am 9

Having the same problem and can’t see any solutions on here - did you crack it @outofthebox ?

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Uploading Watched Words is not working?

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