We recently moved all users to SSO via our primary site. Out of 50k+ users, all but 9 seem to work fine. The 9 remaining emails get this error: Validation failed: Primary email is not allowed. The email addresses do not exist in discourse and they are valid emails We are running 2.3.9 Any reason to believe these will suddenly work in 2.4 or 2.5?

Check your blocked emails in Admin, Logs, Screened Emails. And remember emails that are too close to the blocked emails (such as superdave versus superdave1) will also be blocked.

[תמונה] bvdrie72: The email addresses do not exist in discourse and they are valid emails Is there anything common to the email addresses? Their length? Any symbols? Unicode characters? If we can identify why they’re being rejected it should be possible to answer whether the rejection criteria in 2.3.9 has changed since.

Sorry, I had notifications turned off for some reason. There is nothing consistent or unique about the email addresses. Mostly gmail accounts no funky characters (alpha_numeric) only

SSO errors - some emails receive "Validation failed: Primary email is not allowed."

תמיכה SSO

bvdrie72 20 במרץ,‏ 2020,‏ 7:39pm 5

I don’t think I would have ever found it but they were in the screened emails list.
I approved them and now it works great.

נושא		תגובות	צפיות
Validation failed: Primary email is not allowed Development	0	1162	10 באפריל,‏ 2019
SSO and changing email addresses upstream Product Support	3	2644	31 באוגוסט,‏ 2018
Consequences of not validating email addresses Product Support	4	4266	25 בפברואר,‏ 2016
Login error SSO	18	2653	11 ביולי,‏ 2023
SSO Email Override and SSO Sync Via API Product Support	1	510	31 באוקטובר,‏ 2019

SSO errors - some emails receive "Validation failed: Primary email is not allowed."

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