Hi there, I feel like others must surely have asked this before, but I can’t find anything after trying for a long time. The problem that I have is that 90% of my users use outlook and the way that all emails from my site render has horrible borders on both sides. These : [image] That contrasts with how it looks on the preview: [image] I’ve read the forum and tried copying the meta forum style but it really didn’t work: [image] What I’m trying to achieve is an absolutely generic digest email that just works in Outlook. Has anybody else achieved this and have code that I can copy? Any help much appreciated!

What version of Outlook? It depends greatly on the version. You can’t override email to the extent you are describing in general – we assume reasonable CSS/HTML support and Outlook’s record here is .. almost pathologically bad, I am sad to report.

I was afraid of that and was hoping that email could be overridden to become generic. Outlook tells me that it’s the 2002 version. [image]

[image] Nick_Research: Outlook tells me that it’s the 2002 version. Hmm. Let me check. That might be recent. Yes it’s Office 365: March 05, 2020 Version 2002 (Build 12527.20278) It’s unfortunate that Outlook (the windows executable) has such a regressive HTML/CSS engine. Is there any chance your users could view the mails in the web version at outlook.com instead?

[image] codinghorror: It’s unfortunate that Outlook (the windows executable) has such a regressive HTML/CSS engine. Is there any chance your users could view the mails in the web version at outlook.com instead? I don’t control the way that the users access emails–I hope that many of them do use the web version rather than the client, but I don’t have access to that data. Thanks for the response, it sounds like there is very little that I can do. My dream would be that there was some very vanilla version of the digest email template that could work for all of the dodgy HTML/CSS engines out there. Is there any chance of such a thing? I quite understand if not.

[image] Nick_Research: 90% of my users use outlook and the way that all emails from my site render has horrible borders on both sides. Yes, this is a known issue. I looked into it here: Activity Digest Email Weird Format in Outlook - #8 by simon. This is a solvable problem, but cannot be fixed by applying CSS to the email. I will do what I can to create a PR to fix the issue by the end of this week.

Help with css on email digest for Office 365

Product Support

codinghorror (Jeff Atwood) April 1, 2020, 3:10am 7

Apparently it’s been bad for a while in the latest Outlook, so any adjustments you could make would be welcome @simon

Topic		Replies	Views
Activity Digest Email Weird Format in Outlook UX activity-summary	9	1315	January 24, 2020
Roadmap for styling email digest Feature activity-summary	7	1751	April 30, 2014
Likes icon in the email digest are all out of line (snag) UX email , activity-summary	4	1037	August 2, 2018
Images in discourse mails not displaying in Outlook UX	1	1272	March 31, 2017
Basic Email Customisation Lacking Product Support email	2	581	August 22, 2023

Help with css on email digest for Office 365

Related topics