I know enough to be dangerous when sitting in front of an open SSH session. I went through the installation just fine the other day and it worked. Today, however, I had to rebuild (I’ve been on a development server, not production) and after going through the same steps, nothing comes up after running ./discourse-setup and going to the website after the installation was complete. I’ve also run ./launcher start app and still nothing. What are some typical things I should do to troubleshoot the install?

No message, error of any kind after ./discourse-setup or ./launcher start app ?

Tell us how the environments are different. Are you using a reverse proxy? CloudFlare? Where are you hosting the production install?

Nope, installation seems to have been successful. When I check docker info I’m seeing that the container is running as well. I’m running Amazon Linux 2 on AWS and this worked the other day on this same OS. CloudFlare is used for DNS only for this domain. Here’s the exact order of what I did. Git, docker, and ncat were installed via amazon-linux-extras as prompted during the install (but this shouldn’t be an issue since I had a working dev forum the other day). Install git Install and start docker Install ncat Install discourse Install nginx1.12

[image] 007: Install nginx1.12 Why did you do that?

A fair question. :joy: I did that because it wasn’t working after step 4… haha. Should I uninstall?

Discourse includes a webserver inside the container.

[image] pfaffman: It’s probably a DNS problem. curl: (7) Failed to connect to localhost port 80: Connection refused [image] pfaffman: What does tail /var/discourse/shared/logs/var-log/nginx/access.log show? tail: cannot open ‘/var/discourse/shared/logs/var-log/nginx/access.log’ for reading: No such file or directory I ran the normal install, but I confirmed the shared folder doesn’t even exist. Thanks for your help, by the way! Like I said, I know enough to be dangerous… and not always in a good way. :smiling_face_with_sunglasses:

Sorry. tail /var/discourse/shared/standalone/logs/var-log/nginx/access.log Or, if it’s still wrong, find /var/discourse/shared -name access.log to see where the log file is.

[image] pfaffman: find /var/discourse/shared -name access.log Found it in here: /var/discourse/shared/standalone/log/var-log/nginx/ There was no access.log, but there was an error.log. The same line was in it over and over (real domain replaced with example.com here): 2020/04/08 19:46:34 [emerg] 2112#2112: cannot load certificate "/shared/ssl/example.com.cer": PEM_read_bio_X509_AUX() failed (SSL: error:0909006C:PEM routines:get_name:no start line:Expecting: TRUSTED CERTIFICATE) I didn’t go through the certificate process with Let’s Encrypt because I already have a certificate for this domain. Do I still need to do Let’s Encrypt as well?

Discourse website not loading after installation without enabling Let's Encrypt

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pfaffman (Jay Pfaffman) April 8, 2020, 8:55pm 7

Yes. Uninstall.

It’s probably a DNS problem.

What does curl localhost return?

What does tail /var/discourse/shared/logs/var-log/nginx/access.log show?

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Discourse website not loading after installation without enabling Let's Encrypt

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