Can someone tell me how the system is checking new users/patrons when it syncs? Is it a match on emails or is there a token or id value that is generated when they use the “Become a Patron” link in the forums. Meaning what happens when people become patrons directly on the Patreon page without usin…

[image] Jim_Starkweather: Meaning what happens when people become patrons directly on the Patreon page without using the link? Do they get sync’d or no? Yes, they will be synced. When they create an account we check if they are already a patron (via email match) and try to assign the corresp…

From what I discovered two issues were affecting the proper sync. Mismatch of user emails vs. Patreon site. And an issue which I guess Patreon is aware of and that is when a user ups their pledge level outside the normal tiers. This in effect makes them a ‘no tier’ user and not able to gain the spec…

[image] Falco: All this uses matching emails It can match either the Discourse primary email or secondary email. So if a user uses different emails at Patreon and Discourse, have them add their Patreon email as their Discourse secondary email, and it will sync within 6 hours.

Query about Patreon API automation

Product Support

Jim_Starkweather (Jim Starkweather) January 6, 2021, 3:25pm 5

Yes I did note that adding their Patreon email (if different) as a secondary matched it as well.

Thanks guys!

@Falco - The information about the $0 - All patrons should help catch the outliers perhaps.

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Query about Patreon API automation

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