Hi somehow, don’t ask why I am currently in the situation where: I as admin have three e-mails addresses listed: Primary: the correct one Secondary: the same one but unconfirmed Third one: truly a secondary different address and confirmed. Entering rails console I can lookup the user ID but don…

Thanks so much, as it turned out I could only fetch one email ID for the duplicate ones. My guess is that the unconfirmed one that I couldn’t remove didn’t yet got listed with that ID? It is probably a bit in the air with an incomplete validation process? What I did to resolve was switch the primar…

Hi yes that is exactly what I am trying to do. In the console I can lookup the user. But how I can then query for the multiple emails addresses and the remove the redundant one I don’t know. When I select the user I don’t see the emails it must be in some other record. Koen

[image] koen360: how I can then query for the multiple emails addresses and the remove the redundant one The email addresses are in the user_emails table. You can find them with the ID of the user: UserEmail.where(user_id: <user_id>) Replace <user_id> in the command above with the user’s ID…

Cannot remove secondary e-mail identical to primary e-mail through UI

Support

osioke (Osioke Itseuwa) January 8, 2021, 3:48pm 2

Have you tried disabling the email addresses from the Rails console? I can’t recall the command atm though.

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Cannot remove secondary e-mail identical to primary e-mail through UI

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