Dod you guys remove the option to pin messages globally? If so, I am curious why. Thanks.

IIRC, there was a recent bug that prevented admins from pinning globally if they’re not TL 4 (= Leader). Edit: Yup, found the relevant topic [תמונה] Staff that is not TL4 is unable to pin topics globally anymore Bug [image] I had two topics pinned globally when I tried to pin 3rd topic but it doesn’t show the option to pin globally. I thought maybe 2 was the max, so I unpinned one of the pinned topics but still, I didn’t get the globally pinning option for any topic, not even for the one I just unpinned globally. Any idea what might be happening?

Hi Scot! No, I just checked here on meta and see the pin globally option is still available on the admin wrench. I’m not sure how permissions are handled for this feature - can you confirm you are admin on your site?

Hi Tobias, Yes I am Admin. I own the site. There used to be three pinning options. Pin to category, pin globally, and pin as a banner. Now I only see these two options to pin to the category or as a banner. I do not see the option to pin globally which would pin the message to the top of all the lists. Thanks, Scot [Screen Shot 2021-04-07 at 8.36.03 AM]

Is this a private category? I don’t think you can’t pin globally if the topic is in a private category, not viewable by all users. But you can still banner a topic in a private category, or pin it t the top of that category for people with access to see. edit - hmm. I just checked on my site and see that I can pin a topic globally even if it is private. So I guess that’s not it.

Can you please show me an image of what your pin options are. I am trying to remember exactly what it said before with the three options. Thanks.

Here is what mine looks like. I can’t help but wonder if it isn’t a permission issue. Did you change admin settings related to this recently?I have not seen what you’re describing before. [Screen Shot 2021-04-07 at 8.40.03 AM]

Yeah that is what I could see before. I will talk to my dev again. He might have some insight on this. I will report back after I have more info. Thank you.

That was it. Changed to TL = 4 and it worked. Thanks :slight_smile:

האם ה-Pin הגלובלי נעלם?

תמיכה

Scot (Scot) 7 באפריל,‏ 2021,‏ 5:04pm 10

That was it. Changed to TL = 4 and it worked. Thanks

נושא		תגובות	צפיות
Staff that is not TL4 is unable to pin topics globally anymore Bug	11	1217	18 במרץ,‏ 2021
"Global pin" (currently) does not really mean "global." Feature	4	792	17 בנובמבר,‏ 2022
Pin more than one topic globally Feature pinned-topics	6	367	30 במאי,‏ 2025
Globally pinned topic only appears in one category Product Support	11	1916	5 בינואר,‏ 2022
Can't Pin Globally Product Support	3	486	25 ביולי,‏ 2023

האם ה-Pin הגלובלי נעלם?

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