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[rogerreed]

@Brian_Seipp1

I set it up using gmail account, and followed all the instructions listed in that guide (including trying both to use an app password and a separate attempt with ’ access from less secure apps’ turned on.

My forum does seem to poll the remote inbox for emails (as I can see in the received emails log the initial gmail welcome emails were seen by the forum). However when I reply to a topic via email the message doesn’t appear in either the inbox I setup or the forum. Additionally there are no logs that provide any feedback on the request, neither on the side of the sender or on discourse/the gmail inbox to indicate what might be going on. I have checked ~/logs as well and not seen any indication of the email being received or seen. The complete radio silence has me rather stumped. I would expect either a bounce message on the sender side or something indicating an error on the discourse side.

Is there any advice or maybe a more updated set of instructions I should follow that might help me resolve this?

Best,
B

Based on the fact that emails can be delivered but replies aren’t getting through it does sound like there is an issue with handling incoming emails. Make sure that your reply by email settings and your incoming email address is correct, check your mail logs, as if there aren’t any errors the emails probably isn’t even getting to Discourse.