Hello all! I’m having a bizarre issue setting up a new install. We’re moving from hosted to self-hosting our installation, and are using the domain www.pidforum.org. I have spun up an Ubuntu server, and am using the standard install. Domain is currently pointing at the IP of the server with @, *, and www. all set as A names. installation appears to go without a hitch…everything looks like it’s working. Initial domain check says it’s ok, installation proceeds and completes. But it doesn’t work. Server isn’t listening on 443 or 80, and when i discourse doctor it says: Discourse version at www.pidforum.org: NOT FOUND Discourse version at localhost: NOT FOUND Now here’s the weird thing…if i redo discourse-setup, and change ONLY the domain name to another domain i control (discourse.xxxxxxx.yyy) it works fine. Everything else is the same…same server, same everything, ONLY changing the domain name. What could cause this? Help, I’m going insane trying to sort this out.

Are you sure the DNS records are set up correctly? When I check from here, neither address is resolving: ~ ❯ host www.pidforum.org Host www.pidforum.org not found: 2(SERVFAIL) ~ ❯ host pidforum.org Host pidforum.org not found: 2(SERVFAIL)

i can ping it [image] up might want to wait for the dns records to update.

yes, your dns records have not been updated yet. so you have to wait. [image]

For what it’s worth: it’s been at least 36 hours since i made any change to the DNS. Those failures are persistent.

well, check your TTL on your dns. that might be set to high

Pretty sure, just set them up as a standard @ and www A names pointing at the IP, and then a * as a CNAME reconciling to the www

TTL are set to 600, for specifically that reason.

I’ve been futzing with this since Thursday of last week…i’m increasingly thinking it’s something with the Domain name specifically, but that makes NO sense at all (and also has no effective troubleshooting steps). Is there anything I can test/try to narrow my problem scope? I’m comfortable as a sysadmin, but this has me questioning my life.

your NS is set to DO. so maybe reach out to DO support ?

Did you recently change your nameserver to Digital Ocean? It looks like you have DNSSEC enabled for pidforum.org, but the Digital Ocean nameservers are not returning any signatures. Therefore, DNS servers like 8.8.8.8 are detecting the broken chain of trust, and refusing to return the records. You can see more information using tools like this: https://dnsviz.net/d/pidforum.org/dnssec/ https://zonemaster.iis.se/en/?resultid=ab6652c87db6b5f9 If you want to disable/modify DNSSEC, you should be able to do that via your domain registrar. (thanks @supermathie for the tip on DNSSEC - it’s not something I’d investigated before)

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IAmGav (Gavin Perch) 14 בספטמבר,‏ 2021,‏ 1:01pm 3

i can ping it

up might want to wait for the dns records to update.

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Discourse Installed but nothing on domain Self-hosting	8	803	14 בנובמבר,‏ 2022
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