Hi everyone, Ill keep it short and sweet.. when people come to our site they are greeted by a pop-up.. [image] i have looked everywhere and I cant seem to find a way to edit this or remove .. any help greatly appreciated

try this, this might help you /search?expanded=true&q=in%3Apinned%20status%3Apublic

it’s called a Banner Topic. go to that topic, click on the tool icon [image] Click on Pin Topic [image] then right at the bottom it should show you to unpin banner topic

Thanks for the speedy reply, Im confused as this is before you login?

yes, its a topic that was created to show up for users. when they press the dismiss they wont see it again. it might be an unlisted topic that was pinned. only admin will be able to find it.

thanks for the reply, im admin so ill begin the search lol

[image] IAmGav: /search?expanded=true&q=in%3Apinned%20status%3Apublic Thanks for the help, I didn’t find it with that link but with it I used an old topic to edit then remove.. appreciate the help good sir you are a star !! couldn’t of done it without your help thankyou

Removing a banner topic

Product Support

IAmGav (Gavin Perch) October 2, 2021, 10:35am 6

try this, this might help you

< yourdomain >/search?expanded=true&q=in%3Apinned%20status%3Apublic

Topic		Replies	Views
How to Unpin this Topic from Banner Area Product Support pinned-topics	6	214	April 1, 2026
How to enable a banner topic? Product Support	16	4613	July 3, 2020
"Un-pin Topic" button does not display while a topic is unlisted Bug unlisting	2	746	September 12, 2018
How to create the site banner with an already pinned topic? Product Support	5	710	January 17, 2020
How to Pin topic to top? Product Support	8	8924	June 27, 2017

Removing a banner topic

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