I’ve been setting my Email notification preferences to Never but it seems to be reset after a few hours. [CleanShot 2021-12-24 at 12.55.45] Is this expected behavior or is there something wrong with my installation? I’m on Discourse 2.8.0.beta7 if that makes any difference.

Ah, so this happened to me yesterday and I can confirm that it’s deliberate… The supporting tests and comments indicates so Code: lib/email/receiver.rb aa38dcd26 def enable_email_pm_setting(user) # ensure user PM emails are enabled (since user is posting via email) if !user.staged && user.user_option.email_messages_level == UserOption.email_level_types[:never] user.user_option.update!(email_messages_level: UserOption.email_level_types[:always]) end end Tests: spec/lib/email/receiver_spec.rb aa38dcd26 it "reenables user's PM email notifications when user emails new topic to group" do user = Fabricate(:user, email: "existing@bar.com") user.user_option.update_columns(email_messages_level: UserOption.email_level_types[:never]) expect { process(:group_existing_user) }.to change(Topic, :count) user.reload expect(user.user_option.email_messages_level).to eq(UserOption.email_level_types[:always]) end Essentially when we send an email to a group, despite having set “Never” to that option, it will always set it to “Always”. The idea is that if we send an email, we’d want to receive the email response in our email inbox as well. The sort-of answer here is to just use Discourse to send PMs to groups.

Update as of 2021-12-29T07:36:00Z (UTC): @RGJ It has reverted my settings again to always send. [CleanShot 2021-12-29 at 15.37.17] Are there any logs I can check to see what is changing my settings? Thank you! Got it. Thanks! Just upgraded to 2.8.0.beta10. Hopefully, that fixes things.

Are you able to repro this issue on meta?

Testing now. Can anyone please DM me to test? :sweat_smile: Thank you! Here are my current settings here in Meta: [CleanShot 2022-01-06 at 10.31.49]

Thanks @sam! I’ve received two DMs (one from @JammyDodger) and my settings have not been overridden. I’m no closer to getting to the bottom of this mystery:thinking: Not sure if it makes any difference but those in our Discourse instance, those DMs are from staged users. They’re posted via email but it shouldn’t make a difference AFAIK. Is there a Discourse setting to override email preferences? I might have inadvertently enabled it somehow. That’s the only explanation that makes sense right now :man_facepalming:

[image]Understanding Discourse for new users Don’t worry about missing a reply—you’ll be emailed any notifications that arrive when you are away. Does this override your email settings as well? Like if you set email notifications to “never” will activity in a topic you’re Watching ignore that setting? Been wracking my brains as my email settings kept getting ignored and I can’t figure out why. I kept getting emailed my group messages no matter what my email settings are. I’m suspecting it has something to do with the notification level settings for groups I’m part of.

If you set your Email me when I am quoted, replied to, my @username is mentioned, or when there is new activity in my watched categories, tags or topics and Email me when I am sent a personal message settings to ‘never’ then you should not be receiving emails for notifications. There is also the Activity Summary box: When I don’t visit here, send me an email summary of popular topics and replies that may be worth double-checking, but that’s for the Digest/Summary email, not Group Messages.

[CleanShot 2022-04-21 at 18.54.41] Here are my preferred settings (on a self-hosted forum) :backhand_index_pointing_up: but it always gets reverted to always as soon as someone sends me a group message. Haven’t reproduced it on meta though as I’ve only thought of the possible group messages connection today and I’m not part of any group here AFAIK [image] User Email preferences being overriden Support Thanks @sam! I’ve received two DMs (one from @JammyDodger) and my settings have not been overridden. I’m no closer to getting to the bottom of this mystery🤔 Not sure if it makes any difference but those in our Discourse instance, those DMs are from staged users. They’re posted via email but it shouldn’t make a difference AFAIK. Is there a Discourse setting to override email preferences? I might have inadvertently enabled it somehow. That’s the only explanation that makes sense right now …

Let me slide these over to the original topic and flip it to #support while we work out what’s going on. :+1: @rkda Can you give any more detail about your set-up? Any plugins or theme components that may be unusual or connected to messaging or groups? I’m trying to replicate it on my test site, but no luck so far. Does it happen with messages from only a certain group, or is it all groups?

User Email preferences being overriden

Product Support

RGJ (Richard - Communiteq) December 24, 2021, 8:40am 2

Please start by updating to latest beta and see if it still happens, so we can rule out any bugs that have been fixed in the meanwhile.

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User Email preferences being overriden

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