No offense taken at all. Yes, I am logged in as the Administrator, as always, when I do this. And I only have one Administrator account.
Before I back up, I delete the old manual backup files, if there are any, so it’s empty. Here is my sequence in pictures and words:
- I go to the backup section and click Backup.
- "Do you want to start a new backup? I click YES.
- When it’s done, I get the green mark, and it says "Backup completed successfully.
- I go back to Backup in the Admin section and click DOWNLOAD.
- A link is sent to my email (see pic 3 attached).
- I click the link, but instead of downloading the file, a new tab opens in Chrome (see pic 4). I have tried other browsers, but it makes no difference.
