I understand that there is no straightforward ways, but maybe some documentation exists on how to do so via API/webhooks? Unfortunately, I haven’t found anything yet. Thank you!

I think that this might work, but I’m not entirely sure: GitHub - pfaffman/discourse-mailchimp-webhook · GitHub Or Discourse Webhooks and Zapier

Oh, thanks a lot for the help! It’s my bad - I didn’t mention that we don’t use either Mailchimp or Zappier - but thank you anyway!

You’ll likely need to use something like those or get a custom plugin.

I think the first automated message comes when a user spends about 15mins browsing a forum and is then promoted to trust level 1. I wrote up a guide how to use these system message to welcome new user: [image] Customizing trust level promotion messages for new users Site Management bookmark This guide explains how to set up customized trust level promotion messages for new users, replacing the default Discourse narrative bot welcome process. person_raising_hand Required user level: Administrator Summary This guide will show you how to customize the onboarding journey for new users by replacing the default Discourse narrative bot welcome process with personalized trust level promotion messages. You’ll learn how to: Set up the site contact user Modify the default … Maybe not a solution depending what exactly you want to achieve though. In the line what @pfaffman suggested you could also look at Discourse modules on Make.

I love Discourse Automation for stuff like this. I wasn’t able to send an email, per se, but I did send a custom message to a new user upon signup. I created an automation that sends a PM when a user joins a group, in this case trust_level_0. Here is a screenshot of the compete automation: [Screenshot 2022-04-01 at 15-28-09 Admin - Sandbox Discourse Kit] Immediately upon creating a new account I had the PM waiting for me: [Screenshot 2022-04-01 at 15-26-21 Sandbox Discourse Kit - sdk] And the PM itself: [Screenshot 2022-04-01 at 15-27-05 Hello 222491 from Sandbox Discourse Kit! - Sandbox Discourse Kit] Wow, that is fun, I just want to play with all the automation! :sunglasses: @Helga_Razinkova, if the available actions don’t work for your use case, you might be able to add your own action, and that documentation is available at: [image] Discourse Automation Plugin discourse2 Summary Discourse Automation lets you automate actions through scripts and triggers. Customisation is made through an automatically generated UI. open_book Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. [Capture d’écran 2021-07-02 à 15.13.57] Features Easy automation of complex workflows Triggers automations at specific dates, periodically, or on specific events Provides automatically generated …

Oh, thank you so much for this! I will definitely show it to our dev team :slight_smile: And thanks a million for such thorough help you provide here, guys, this is amazing!

How to set a welcome email to be sent as soon as a user signs up?

Product Support

Helga_Razinkova (Helga) April 2, 2022, 6:46am 7

Oh, thank you so much for this! I will definitely show it to our dev team

And thanks a million for such thorough help you provide here, guys, this is amazing!

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How to set a welcome email to be sent as soon as a user signs up?

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