If it makes you feel any better, I work for Discourse and there are tasks I’ve assigned myself that I haven’t been able to get to in a year or longer. We’ve got thousands of customers at this point, and need to prioritize their bugs/features/requests to continue operating as a business.
There are also open bug reports for Chrome and Safari that I’ve been waiting on that were first opened 10 years ago… and these are companies that are 1,000 times larger than we are. It’s kind of the nature of software development to have an eternal backlog.
Remember that Meta is free support for a product we give away for free. If something is incredibly important to you, the best way to get our attention is to be a paying customer or to submit a PR to implement it yourself (or pay a contractor to do so). Some people understandably can’t do that, and in those cases the most valuable thing to have is an abundance of patience.
More often than not we don’t know. Maybe we can get to it in a month, or maybe it’ll be a year! We plan some big priorities and smaller features/tasks get picked up when they can be. Maybe it’s something that no one else finds interesting and it fades away to history.
We do want to respond to more posts here on Meta, and as @JammyDodger mentioned that’s why we hired him as a moderator here… the first time we’ve ever had an employee dedicated to Meta specifically!