We are using specific category moderators feature, and they are shown on about page, but even when the moderator group includes more than one member, only one of them is shown. In the past, we’ve seen more than one member per category being shown, but as we expand the use of this resource, it seems there was a cut. Is there a limit of members shown? If so, the limit is fixed by category or it depends of the total members shown on the about page? Is there a configuration we can use to rise this limit?

I was checking the code in the link @JammyDodger shared, and I just had a guess. The limit is calculated dividing 100 by the count of categories that has some group in the field of moderation. Since the moderator category is a thing we want to expand the use, we already linked groups with categories even the group is empty. By doing so, the limit ended up being 1, even though we are far from showing 100 on the about page. I guess this explain the situation I noticed.

I’ve just had a run-through on my test site, and added 3 test users to the group who category moderate the Discussion category, and they all show up on the About page: [About - category moderators] The page will only show Admins and Moderators who have logged in within the last year, which can sometimes account for missing ones. If you can share a link to your page I could have a look to see if I can spot anything?

Unfortunely I can’t share the link, it’s a private page. I saw the about page here on meta, and it shows more users too. I guess there might be a overall limit of users being shown on the page, since we included moderators in several categories.

I’ve had a little scout about to see if there was anything special about the Category Moderators on the About page, and I did find this: [image]About page hangs/slow to load This commit has 2 things: 1) the /about page now uses a faster rendering method, and 2) limits the total number of category moderators that are displayed on the /about page to 100. So if there are 4 categories, each one will display up to 25 of its most recently seen moderators. So it looks like it will display 100, and divvy those up between all the categories that have them enabled. Does that line up with what you’re seeing?

On the about page, we can see 17 users in staff, and 15 users as category moderators.

Thanks for the tip. I used the safe mode, but it still showed the same amount of users as in the standard mode.

Just to be sure, have you disabled both the theme and the plugins (official and unofficial) during your test? If you visit the About page with the browser dev console open (click F12 on the keyboard) do you see errors of any kind? [image] camilaoliveira: Unfortunely I can’t share the link, it’s a private page. In case you can PM the site link to @JammyDodger

Yes, I disabled both the theme and the plugins (official and unofficial), but it didn’t change how many users are showed on the about page, neither any errors were shown on dev console. Unfortunately, I can’t share the link anyway, because it’s in corporate enviroment, but I appreciate all your help.

That’s some good sleuthing. :slightly_smiling_face::+1: TL4s have a few abilities that make them excellent mini-mods if that would suit better?

How many category moderators are shown on about page?

Product Support

dax (Daniela) April 13, 2022, 3:06pm 6

Try to see the site using the safe-mode to see if the issue is still there

Topic		Replies	Views
About page hangs/slow to load Bug	5	1347	October 6, 2019
Moderators not displaying on About page Product Support	14	1509	March 9, 2022
Displaying Category Moderators on category page UX category-moderators	9	418	July 25, 2020
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How many category moderators are shown on about page?

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