How long before a new Patreon is given access to the Patreon-only private forum? Its been 25 mins. Edit: Got it to work by manually syncing with this button: [image] Prior to that, the last automatic sync was 5 hours ago. So going to look into setting up webhook. Mods can delete this thread or keep it if useful.

According to the guide, the sync job is run 4 times a day as a default: [image]Configure Patreon integration with Discourse Configuring the optional Patreon Webhook The Discourse Patreon plugin runs a background job 4 times a day to sync users on your site to groups that you have linked with Patreon. If you would like the syncing to happen faster than that, you can configure a webhook to trigger a new sync every time someone signs up for a reward tier on your Patreon account. To do that, first visit Patreon and create a new webhook that is pointing to https://discourse.example.com/patreon/webhook

Thanks, yes the webhook works well. :+1:

If the user was already a patron when he signs up for Discourse the access is instant. If the user becomes a patron after signing up for Discourse and you have webhooks configured the access is instant. If the user becomes a patron after signing up for Discourse and you don’t have webhooks configured the access takes up to 6 hours.

How long before a new Patreon is given access?

Product Support

haydenjames (Hayden James) May 3, 2022, 11:10am 3

Thanks, yes the webhook works well.

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How long before a new Patreon is given access?

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