Hello, I currently have Discourse installed on a droplet in DigitalOcean, however, after the setup, when navigating over to the website to register my admin account, it says that the server refused to connect. I also checked my firewall settings but my firewall is disabled. When I used the open port checker, it says ports 80 and 443 are closed. It seems like all ports are closed except port 22 (ssh). I am a bit confused since if those ports were closed, then the setup would’ve alerted me about that. Does anybody have a fix? Thanks.

Hi @KhoiUSA Did you install discourse yourself or used DigitalOcean 1 click app? Could you ssh into the terminal & share the output of command sudo ufw status

I am sorry, if you used the DigitalOcean 1-click app then you should go to DigitalOcean support if you have any issues. We can only support the official Docker installation here.

It’s probably that you have your DNS wrong, but the standard install will do a test when you run discourse setup.

This has cropped up previously, eg: [image] Digitalocean 1-click Discourse install Self-hosting I am getting an error while trying to complete the Digitalocean Discourse 1-click install. Checking your domain name . . . WARNING: Port 443 of computer does not appear to be accessible using hostname: discourse.openfarming.net. WARNING: Connection to http://discourse.openfarming.net (port 80) also fails. The droplet’s IP address is 206.189.7.42. The nameserver for openfarming.net is TMDhosting, and using the cpanel there I have the following zone records for the domain: NAME … In that case they had a much easier time moving away from the one-click installer, and following the standard install guide instead. :+1:

DigitalOcean Port Closed after Installation

Product Support

KhoiUSA June 17, 2022, 9:46pm 3

Yes, I did use the DigitalOcean 1 Click App. Attached below is the output of sudo ufw status.

Topic		Replies	Views
Basic digital ocean install fails on port 443 not accessible Self-hosting	5	3007	July 26, 2021
Cannot access Discourse installation Self-hosting	25	2392	December 29, 2019
Digitalocean 1-click Discourse install Self-hosting	3	3353	January 15, 2021
Discourse help on digitalocean Self-hosting	9	928	July 7, 2020
Ports 443/80 show as closed after installation Self-hosting	12	1169	April 20, 2024

DigitalOcean Port Closed after Installation

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