I think i have searched and worked through all the topics and tutorials on this matter. I am always getting this error when trying to open the Backups page: Error while trying to load /admin/backups.json When i open /admin/backups.json i only get a generic Access Denied error What i don’t understand is, that using the follow commands in my EC2 Instance is working properly: aws s3 ls s3://my-bucket-name and when going into the discourse container with ./launcher enter app i can run this also successfully after installing s3cmd: s3cmd ls s3://my-bucket-name I can also upload stuff into my bucket using this commands therefore the IAM policy should be fine and I cannot understand why Discourse cannot access the bucket. I also tried to add “AdministratorAccess” to the IAM role to rule out any too tight permission problems. Configuration in Discourse: backup location: S3 s3 backup bucket: my-bucket-name s3 use iam profile: true s3 region: the correct one. tripple checked. The remaining s3 options are left untouched → Therefore mostly empty/disabled. Any idea what could go wrong? Thanks!

[image] Michael: When i open /admin/backups.json i only get a generic Access Denied error I’m not sure this would have anything to do with your S3 settings, it sounds like an internal Discourse permissions message. Are you able to load /admin/backups as a page (rather than appending .json to the end)?

This was an awesome hint. I could trace down the permission error and could see that Discourse was using a different user. Now to the big why and why nobody had this error before. We have a custom plugin for sending Push Notifications through AWS SNS which was setting credentials through Aws.config.update globally and therefore S3 Backup seems to also have been using the wrong credentials that obviously did not have the required permissions. We will now fix our plugin to locally provide the credentials/region and support EC2 IAM roles which i am preferring at this point :slight_smile: Thanks for the push in the right direction! paresy

S3 Backup not working with EC2 IAM

Product Support Self-hosting

Falco (Falco) July 27, 2022, 10:22pm 3

Easiest way to debug problems like this is checking the Cloudtrail logs.

Topic		Replies	Views
Issues backing up to s3 Self-hosting backups , s3	4	1125	February 9, 2018
Backups failing, and admin page inaccessible Product Support	7	3200	February 6, 2019
Discourse does not support service account and IAM role for S3 backup Product Support	3	861	November 18, 2021
Unable to delete backups - Aws::S3::Errors::AccessDenied in logs Product Support backups , s3	0	101	July 15, 2024
S3 Backup ... suspect access issue Product Support	3	1989	September 16, 2018

S3 Backup not working with EC2 IAM

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