Hello, I have setup a digitalocean discourse docker instance. Setup went just smooth, however.. I can’t seem to get the account creation working because I don’t get a verification email. My settings are the following DISCOURSE_SMTP_ADDRESS: smtp.strato.de DISCOURSE_SMTP_PORT: 465 DISCOURSE_SMTP_USER_NAME: no-reply@celesto.graphics DISCOURSE_SMTP_PASSWORD: "xxx" DISCOURSE_SMTP_ENABLE_START_TLS: true # (optional, default true) DISCOURSE_SMTP_DOMAIN: celesto.graphics.com DISCOURSE_NOTIFICATION_EMAIL: no-reply@celesto.graphics I tried testing the connection with telnet smtp.strato.de 465 Trying 81.169.145.133... Connected to smtp.strato.de. Escape character is '^]'. I don’t know how I could proceed… a helping would be appreciated.

I am not sure what solution was working now, but I realized that I had the wrong config setup. DISCOURSE_SMTP_DOMAIN: celesto.graphics.com My domain had 2 TLDs in that setup, the .com was not needed. Anyway, I receive the emails now just fine.

There’s this about port 465 in Troubleshooting email on a new Discourse install if that’s any help? [image]Troubleshoot email on a new Discourse install Email smtp port selection (Using 465?) The ability to be able to AUTH using ‘telnet’ is extremely important in your first steps of email troubleshooting. Port 465 (SMTP over SSL) is largely deprecated in favor of STARTTLS on 25. You may need to try alternate ports such as port 2525 or port 587 (Mail Submission) when things do not seem to work as expected.

The thing is that it didn’t work with 587, so I tried 465 and nothing changed..

[image] 2TapPrince: The thing is that it didn’t work with 587, so I tried 465 and nothing changed A question, perhaps very obvious to many, but sometimes the simple things are the ones that go unnoticed. Have you already added within Digital Ocean (DO), the domain name (talk.example.com) and adjusted the firewall to open the necessary port? Also, do not forget that within the firewall you must add the droplet where you installed “discourse” .

Hi, thanks for the reply. So what I did is, I created the droplet and created a new A record at my domain provider and added the ip of my droplet. Adding a domain to my droplet is necessary for this email setup? If so, can you guide me a little, where exactly can I add the domain for example? And what needs to be added to the firewall. I am not that experienced with this kind of stuff. Thanks anyway!

[image] 2TapPrince: celesto.graphics Don’t worry, I’ll try to guide you as best as possible, I’m not an expert on the subject, but so far my email works without problems, personally I use “sendiblue”, because it was the only one that allowed me to use an account without going through filters that others put. In short, the section that I mention is in “networking”. 1 Clic on Networking 2 Enter your domain “example.com” NOT "talk.example.com 3 Choose the project [Screenshot - 30_07_2022 , 05_34_21 p.m.] Personally, it was necessary for me to add and manage the domain name from “DO”, since Sendinblue asked me to add some dns values to verify domain ownership, just like google for user registration.

Thank you for the reply! Yeah I did that. [brave_zM2ejLutkK] Another thing. I tried sending a test mail via the admin cp, and it gave me this [brave_C6ggR32h23] I entered my Google Mail as recipient to test. So the email wasn’t sent, as it seems. This is weird. So I can’t send emails. Which would also explains, why I cannot receive the activation mail.

I forgot, have you already opened port 587 through the firewall? The same within the network you do. Networking/Firewalls/Create Firewall [Screenshot - 30_07_2022 , 05_58_46 p.m.] 1 Name (example: Firewall of my forum) 2 New rule, select “Custom”. [Screenshot - 30_07_2022 , 05_58_55 p.m.] 3 Custom 4 TCP 5 587 6 Custom 7 UDP 9 587 [Screenshot - 30_07_2022 , 06_00_48 p.m.] 9 Select the dropplet where you want aply the rules. [Screenshot - 30_07_2022 , 06_00_54 p.m.] And finally click on “CREATE FIREWALL”.

Thanks, how i said, im not expert, thank you very much for clarifying.

No activation email

Product Support Self-hosting

Stephen (Stephen) July 31, 2022, 6:16pm 10

You don’t need to open port 587 inbound to make an outbound connection to send email.

Discourse doesn’t operate a mail server by default, creating that rule exposes port 587 on the host.

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No activation email

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