I have a user on my forum who used a temporary email to register their account. Lately, they wanted to change their email but couldn’t as they lost access to the temporary E-Mail which is required since it forces them to verify themselves when changing their E-Mail. Does anybody here know a way to change a user’s E-Mail without confirmation? Thanks.

Is this user an admin? If so you can remove their admin privilege, swop their email, and then re-grant admin. :+1: It is also possible to change their email using the rails console: [image] Change staff email address from console Self-Hosting bookmark This guide describes how to change a staff member’s email address from the console using the Rails console. It applies to situations where an administrator needs to update an email without confirmation from the old address. person_raising_hand Required user level: System Administrator warning Console access required In Discourse, for enhanced security, staff members must confirm changes to their email addresses from both the new and old email addresses. However, this creates…

When I go into the admin panel, select on the user I want to change their email, then go to their preferences page to change their email, it still sends a confirmation email to the current address: [image]

Is it possible to edit the email via the Rails Console?

[image] KhoiUSA: el de administração, seleciono no usuário que quero alterar seu e-mail, depois vá para a página de preferências para alterar seu e-mail, ele ainda envia um e-mail de confirmação para o did you manage to change? I have the same problem!

I found the solution! If the user is staff, remove their admin/moderation and THEN change the email on your behalf. If they arent staff, just change the email on your behalf and it will send a verification to the NEW email, not the old one.

Change E-Mail Address for a User

Product Support

RGJ (Richard - Communiteq) August 24, 2022, 10:20pm 2

If an admin changes a users email address on their behalf, there is no mail sent to the original address, only to the new address.

Topic		Replies	Views
Changing a user's email address when they can't access their account Site Management how-to , users	3	11087	November 7, 2025
How to change user email if email account has been deleted Product Support	4	1002	December 16, 2020
Make it possible to activate a changed email address in the Admin UI Feature users	4	281	June 14, 2026
How to change email if access to old email is no longer available? Product Support	19	6976	September 5, 2022
Admin changing email address of a member is still quirky! UX	3	189	April 24, 2026

Change E-Mail Address for a User

Related topics