Hi there, my community at community.softr.io is experiencing a 500 error after updating the site via clicking the “Update to Latest Version” and now our site is down. The only information I can give is via the processes tab. Any information is welcomed! Thanks Return to site Upgrade Versions Processes Backups USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND discour+ 3410982 0.4 3.2 8839768 262536 ? Sl 17:03 0:09 unicorn worker[0] -E production -c config/unicorn.conf.rb discour+ 3416915 0.1 3.2 496216 256508 ? Sl 17:06 0:03 unicorn worker[2] -E production -c config/unicorn.conf.rb discour+ 3416922 0.1 3.1 467544 251304 ? Sl 17:06 0:03 unicorn worker[3] -E production -c config/unicorn.conf.rb discour+ 3416906 0.1 3.1 469592 248588 ? Sl 17:06 0:03 unicorn worker[1] -E production -c config/unicorn.conf.rb discour+ 3410725 0.8 2.9 393676 230956 ? Sl 17:02 0:18 unicorn master -E production -c config/unicorn.conf.rb discour+ 3430157 0.0 2.6 405964 212468 ? Rl 17:40 0:00 discourse sidekiq postgres 690 0.0 1.5 2241160 120460 ? Ss 2021 60:08 postgres: 13/main: checkpointer postgres 675 0.0 1.0 2240960 80972 ? S 2021 77:48 /usr/lib/postgresql/13/bin/postmaster -D /etc/postgresql/13/main postgres 3410814 0.0 0.6 2252132 49404 ? Ss 17:02 0:01 postgres: 13/main: discourse discourse [local] idle postgres 691 0.0 0.4 2240960 39716 ? Ss 2021 22:18 postgres: 13/main: background writer postgres 3427858 0.0 0.3 2244116 31328 ? Ss 17:39 0:00 postgres: 13/main: discourse discourse [local] idle postgres 3426593 0.0 0.3 2242980 29020 ? Ss 17:38 0:00 postgres: 13/main: discourse discourse [local] idle postgres 692 0.0 0.2 2240960 22420 ? Ss 2021 383:46 postgres: 13/main: walwriter postgres 3429580 0.0 0.2 2242840 21080 ? Ss 17:40 0:00 postgres: 13/main: discourse discourse [local] idle redis 670 0.5 0.1 99000 11896 ? Sl 2021 4188:15 /usr/bin/redis-server *:6379 www-data 4178220 0.0 0.1 58460 10968 ? S Jul25 26:41 nginx: worker process www-data 4178219 0.0 0.1 58188 10420 ? S Jul25 2:02 nginx: worker process postgres 693 0.0 0.1 2241632 8704 ? Ss 2021 38:07 postgres: 13/main: autovacuum launcher root 665 0.0 0.0 55732 7772 ? S 2021 0:00 nginx: master process /usr/sbin/nginx postgres 695 0.0 0.0 2241516 6832 ? Ss 2021 1:37 postgres: 13/main: logical replication launcher postgres 694 0.0 0.0 68756 5732 ? Ss 2021 113:07 postgres: 13/main: stats collector www-data 4178221 0.0 0.0 56056 4128 ? S Jul25 0:40 nginx: cache manager process root 663 0.0 0.0 156148 4020 ? Sl 2021 2:00 rsyslogd -n discour+ 666 0.0 0.0 15128 3840 ? S 2021 676:12 /bin/bash config/unicorn_launcher -E production -c config/unicorn.conf.rb discour+ 3430161 0.0 0.0 18636 3544 ? R 17:40 0:00 ps aux --sort -rss root 1 0.0 0.0 6660 3116 pts/0 Ss+ 2021 0:00 /bin/bash /sbin/boot root 664 0.0 0.0 8436 2760 ? S 2021 4:24 cron -f discour+ 3430148 0.0 0.0 13700 2224 ? S 17:40 0:00 sleep 1 root 662 0.0 0.0 2156 736 ? Ss 2021 0:11 runsv postgres root 668 0.0 0.0 2300 736 ? S 2021 2:20 svlogd /var/log/redis root 658 0.0 0.0 2156 732 ? Ss 2021 0:10 runsv cron root 659 0.0 0.0 2156 732 ? Ss 2021 0:11 runsv unicorn root 660 0.0 0.0 2156 732 ? Ss 2021 0:11 runsv redis root 661 0.0 0.0 2156 732 ? Ss 2021 0:11 runsv nginx root 656 0.0 0.0 2308 672 pts/0 S+ 2021 20:03 /usr/bin/runsvdir -P /etc/service root 657 0.0 0.0 2156 672 ? Ss 2021 0:11 runsv rsyslog root 673 0.0 0.0 2300 672 ? S 2021 0:10 svlogd /var/log/postgres

Hey Lizzie, Do you have any third-party plugins installed? You can identify them as having GitHub URLs which don’t begin github.com/discourse I would start by editing your app.yml and disabling those, then rebuilding via the command line.

Which one was the issue this time?

500 Error אחרי עדכון

תמיכה התקנה

designbylizzie (Lizzie) 29 באוגוסט,‏ 2022,‏ 6:00pm 3

Thank you! Got it sorted.

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500 Error אחרי עדכון

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