How do you deal with users that bring up issues?

[Canapin (Coin-coin le Canapin)]

@j127

I don’t give anyone moderator permissions. There are a couple of people with the title “moderator” that have TL4, but I don’t want people who I haven’t met in person and/or don’t have legal contracts with to have access to users’ private messages.

As far as I know, moderators don’t have access to personal messages.