So guys, I have a forum, and on that forum I am the only admin and owner! It turns out that when I made this site I used an email called REDACTED this email I used through the cpanel of TMD hosting, it happened that I no longer use the services of tmd hosting and went to the digital ocean and I even forgot that my adm’s email was this, I didn’t change it! It turns out that now I went to give the administration to another account of mine on the forum and the forum asks me to enter my account REDACTED and confirm that I want to give the admin to another account, but I can no longer access the cpanel of tmd hosting to access REDACTED, what do I do? [image]

I don’t understand what is wrong from your description. Make sure that there is no trailing space after the email address. But I recommend creating a new admin user with rake admin:create Then remove admin and moderator privileges from the user whose address you want to update. Then you can make that user an admin again.

I contacted TMD hosting and was informed that my email REDACTED no longer exists, and only by purchasing a new server I can activate it, but what about my forum admin? will you be stuck forever in this email REDACTED ? there’s no way I can change it even though I have the password for all the things on my own forum?

You can change your admin email through the rails console with this handy guide: :+1: [image] Change staff email address from console Self-Hosting bookmark This guide describes how to change a staff member’s email address from the console using the Rails console. It applies to situations where an administrator needs to update an email without confirmation from the old address. person_raising_hand Required user level: System Administrator warning Console access required In Discourse, for enhanced security, staff members must confirm changes to their email addresses from both the new and old email addresses. However, this creates…

thanks for answering me, but now another problem has arisen that even following some tutorials I can’t find! How do I see the user ID? [image]

There’s a way to do it in that guide using your username instead, which might be easier?

root@ForumPandex:/var/discourse# u = User.find_by_username("dex") -bash: syntax error near unexpected token `(' root@ForumPandex:/var/discourse# i use that comand, but appear it, how fix?

You need to follow the guide more closely. You’re missing the steps where you Enter the container, and then Access Rails Console before running the next commands. However, I would also suggest taking a backup of your site before diving any deeper. The step by step in the guide certainly makes it easier, but if you’re unfamiliar with the rails console accidents can happen. You don’t want to mess anything up without having a recent backup handy. :+1: :crossed_fingers:

I’ve given the language in my post above a tweak. Hopefully that’s clearer now. :+1: If this is still not making sense, I would take a step back and maybe think about getting some help in the #marketplace.

I’m using Google Translate, I can’t understand what you said, maybe it’s some wrong translation or out of google context! But what I don’t understand is that I’m following the step by step correctly, I don’t know why this appears: -bash: syntax error near unexpected token `(’ What is market place?

I restarted my computer, and the error stopped! But now another error came, in the step of putting the email, u.email = "REDACTED" it looks like this invalid mark letter (press return)

I can't change my admin user email

Product Support

danielabc (Daniela) September 3, 2022, 4:28pm 18

otherwise it just gave me problems, so I did this one to create a new adm and it worked, with the new adm I deleted the old one, thanks for everything!

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I can't change my admin user email

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