OK, yeah, so I do not receive emails for new messages unless I’m mentioned, even when I set my notification settings for a channel this way:
(whereas I do get emails for personal chats and group direct messages when I have that “channel” configured this way).
Actually, I’m doubting now that these notification settings for the channel have any impact on whether emails are sent – checking that now.
For email notifications, I’m pretty sure this is the current behavior, after spending some more time exploring today (assuming user preference is not set to “never” email):
- send email notification for @mentions if user is away
only exception is if the channel is muted - send email notification for direct messages (including group direct messages) if user is away
only exception is if the channel is muted - do not send email notifications for messages in channels if user or group was not mentioned
no way to increase the email volume here at this time
For folks that really do want emails for things even when not mentioned, I think the way to untangle this may be to add an explicit, analagous setting for emails (and maybe a user preference for the default).