Hello, I’ve been trying to set up my Discourse forum, everything is fine except that I won’t get any mail for the admin account when trying to set it up. I use mailgun, and everything is fine on that end in the DNS settings, with it showing “active” or “verified” in green colors on all the settings. Checking the logs on mailgun it doesn’t show anything either. I ran ./discourse-doctor and this is what it shows: [image] Does anyone know what I can do?

Hi, you’ll find some useful hint here: Troubleshoot email on a new Discourse install Some port issue maybe are-your-smtp-connections-being-blocked-4 ?

I’ve tried solutions there and I’m kinda stuck, I even did a rebuild to make sure I didnt spell anything wrong, but I copy pasted everything during my setup to make sure I wouldn’t misspell anything. This is the message I get when checking the port: [image]

Are you attempting to hosting this forum in the cloud, if so, which provider are you using? They may be blocking the requests.

I’m hosting it on digitalocean with the discourse 1 click app.

:thinking: could you try to authenticate create a base64 encoded string echo -ne '\0username\0password' | base64 then openssl s_client -connect smtp.mailgun.com:587 -starttls smtp and AUTH PLAIN withthebase64stringfromabove

Where do I do this? I’m sorry I’m not a coder, just literally followed this youtube tutorial lol. [How To Install Discourse Forum Using a Digital Ocean One-Click Server]

[image] DiscourseUser: discourse 1 click app. oh… [image]Digitalocean 1-click Discourse install I think DO one click is not a community-supported setup. I think you should reset your droplet instead and go ahead with this one. standard install

I see, I mean I’ve done it before successfully with the “1 click app” 2 years ago for another forum, and the only thing that I have trouble with right now is the email not going through :frowning: seems rather excessive to do it the hard way which I probably can’t anyways with this minor issue

Sorry I pasted the wrong youtube video, I updated previous post but this is the one: [How To Install Discourse Forum Using a Digital Ocean One-Click Server]

SMTPAuthenticationError - I don't receive mail from mailgun to setup the admin account

Product Support Self-hosting

crcoli7307 December 12, 2022, 1:35am 8

I take that back. It did initialize a connection to mailgun.

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SMTPAuthenticationError - I don't receive mail from mailgun to setup the admin account

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