Hello! :wave:t4: I’m currently facing an issue where I’m unable to mention a group which has more than 250 members in it. [Screenshot 2023-01-02 at 11.14.09 AM] I am getting this error in settings. I was able to mention groups greater than 10,000 or more members until mid of December 2022. Is there somehow I could increase this limit?

Hi @Shawnpinto :slightly_smiling_face: I believe an engineer is currently looking into improving the performance of @mentions for large amounts of users and should hopefully have a fix for this soon. :crossed_fingers:

Got it! Thanks for the update :grin:

Can this be split between staff and non-staff? Maybe it already is?

I think you could already do that by using this in conjunction with the ‘Who can mention this group’ controls? For any group with over x amount of members you can have it as ‘Admin and Moderators only’, and then the @mention will display as eg @team, but no one will get a ping unless a staff member uses it. (Fun forum fact: not even admin can ping @team on here now after I accidentally used it about 15 times in my first week… :slightly_smiling_face:)

Yes! I’m able to edit the field and enter a higher amount now. Thank you so much team :grinning_face:

Unable to mention groups >250 members

Product Support

Roman (Roman Rizzi) January 2, 2023, 5:00pm 7

Apologies for the inconvenience, the limit was removed in:

https://github.com/discourse/discourse/pull/19666

Topic		Replies	Views
Staff should be exempt from user mention limit Feature	13	3285	February 1, 2016
This group has more members than the administrator configured mention limit Product Support	1	612	May 31, 2018
Mentioning @trust_level_0 UX mentions	4	2660	October 12, 2017
@group and notifications Feature	7	3344	December 2, 2015
Increase Scroll Limit for @mentioning groups Feature	0	434	June 28, 2019

Unable to mention groups >250 members

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