Today I notice that users can’t create new user account. You can reproduce it at www.llastres.com The error is related to email (in use), I didn’t made any change in config lately, if it helps.

I don’t have an answer for you, I don’t know the code well enough - but it seems like it is either something with the blocked email domains setting (do you have anything in there?) or the normalize emails setting if you’ve got that turned on? Hopefully someone else has better knowledge of that code who can give you something more concrete.

[KpCKBU] Obviously, the email isn’t in the database

I’ve just had time for a quick test run and I can see an error in the console about the email check - XHRGEThttps://llastres.com/u/check_email?email=jammydodger@jammydodger.monster [HTTP/1.1 500 Internal Server Error 0ms] I’m not seeing the same on my test site (updated this morning). Is there anything notable about your set-up that could provide some clues? Plugins, customisations, etc?

No customizations or weird code, only oficial plugins and theme components. [Screenshot_20230107-120531_Chrome] [Screenshot_20230107-120748_Chrome_1] I’m on latest build and everything is update.

Anything showing up in the logs? Should be at https://llastres.com/logs/ - The 500 error Jammy is seeing would mean something is going wrong server side

[Screenshot_20230107-160553_Kiwi Browser_1] This is new for me, can’t figure out how to fix this warnings :pleading_face:

Last four warnings: 4 Message (facebook) Authentication failure! no_authorization_code: OmniAuth::Strategies::Facebook::NoAuthorizationCodeError, must pass either a code (via URL or by an fbsr_XXX signed request cookie) Backtrace /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:163:in log' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:486:in fail!’ /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-facebook-9.0.0/lib/omniauth/strategies/facebook.rb:75:in rescue in callback_phase' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-facebook-9.0.0/lib/omniauth/strategies/facebook.rb:70:in callback_phase’ /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:238:in callback_call' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:189:in call!’ /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/strategy.rb:169:in call' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/omniauth-1.9.2/lib/omniauth/builder.rb:45:in call’ /var/www/discourse/lib/middleware/omniauth_bypass_middleware.rb:50:in call' /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/rack-2.2.4/lib/rack/tempfile_reaper.rb:15:in call’ Env HTTP HOSTS: llastres.com 3 Message (3 copies reported) RegexpError (target of repeat operator is not specified: /@(.+.)?(mailinator.com|*.ru)$/i) lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’ lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’ app/controllers/users_controller.rb:545:in check_email' app/controllers/application_controller.rb:413:in block in with_resolved_locale’ app/controllers/application_controller.rb:413:in with_resolved_locale' lib/middleware/omniauth_bypass_middleware.rb:71:in call’ lib/content_security_policy/middleware.rb:12:in call' lib/middleware/anonymous_cache.rb:368:in call’ config/initializers/100-quiet_logger.rb:23:in call' config/initializers/100-silence_logger.rb:31:in call’ lib/middleware/enforce_hostname.rb:23:in call' lib/middleware/request_tracker.rb:222:in call’ Backtrace lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’ lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’ app/controllers/users_controller.rb:545:in check_email' actionpack (7.0.3.1) lib/action_controller/metal/basic_implicit_render.rb:6:in send_action’ actionpack (7.0.3.1) lib/abstract_controller/base.rb:215:in process_action' actionpack (7.0.3.1) lib/action_controller/metal/rendering.rb:53:in process_action’ actionpack (7.0.3.1) lib/abstract_controller/callbacks.rb:234:in block in process_action' activesupport (7.0.3.1) lib/active_support/callbacks.rb:118:in block in run_callbacks’ Env HTTP HOSTS: llastres.com 2 Message (13 copies reported) RegexpError (target of repeat operator is not specified: /@(.+.)?(mailinator.com|*.ru)$/i) lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’ lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’ app/controllers/users_controller.rb:545:in check_email' app/controllers/application_controller.rb:413:in block in with_resolved_locale’ app/controllers/application_controller.rb:413:in with_resolved_locale' lib/middleware/omniauth_bypass_middleware.rb:71:in call’ lib/content_security_policy/middleware.rb:12:in call' lib/middleware/anonymous_cache.rb:366:in call’ config/initializers/100-quiet_logger.rb:23:in call' config/initializers/100-silence_logger.rb:31:in call’ lib/middleware/enforce_hostname.rb:23:in call' lib/middleware/request_tracker.rb:222:in call’ Backtrace lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’ lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’ app/controllers/users_controller.rb:545:in check_email' actionpack (7.0.3.1) lib/action_controller/metal/basic_implicit_render.rb:6:in send_action’ actionpack (7.0.3.1) lib/abstract_controller/base.rb:215:in process_action' actionpack (7.0.3.1) lib/action_controller/metal/rendering.rb:53:in process_action’ actionpack (7.0.3.1) lib/abstract_controller/callbacks.rb:234:in block in process_action' activesupport (7.0.3.1) lib/active_support/callbacks.rb:118:in block in run_callbacks’ Env HTTP HOSTS: llastres.com 1 Message (17 copies reported) RegexpError (target of repeat operator is not specified: /@(.+.)?(mailinator.com|*.ru)$/i) lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’ lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’ lib/validators/email_validator.rb:15:in validate_each' app/controllers/users_controller.rb:664:in create’ app/controllers/application_controller.rb:413:in block in with_resolved_locale' app/controllers/application_controller.rb:413:in with_resolved_locale’ lib/middleware/omniauth_bypass_middleware.rb:71:in call' lib/content_security_policy/middleware.rb:12:in call’ lib/middleware/anonymous_cache.rb:368:in call' config/initializers/100-quiet_logger.rb:23:in call’ config/initializers/100-silence_logger.rb:31:in call' lib/middleware/enforce_hostname.rb:23:in call’ lib/middleware/request_tracker.rb:209:in `call’ Backtrace lib/validators/email_validator.rb:45:in initialize' lib/validators/email_validator.rb:45:in new’ lib/validators/email_validator.rb:45:in email_in_restriction_setting?' lib/validators/email_validator.rb:29:in allowed?’ lib/validators/email_validator.rb:15:in validate_each' activemodel (7.0.3.1) lib/active_model/validator.rb:153:in block in validate’ activemodel (7.0.3.1) lib/active_model/validator.rb:149:in each' activemodel (7.0.3.1) lib/active_model/validator.rb:149:in validate’ activesupport (7.0.3.1) lib/active_support/callbacks.rb:423:in block in make_lambda' activesupport (7.0.3.1) lib/active_support/callbacks.rb:180:in block (2 levels) in halting_and_conditional’ Env HTTP HOSTS: llastres.com

Hey Rory! Sorry, I was busy and can’t update. I empty blocked email domains and now It seems to work. I cleared the logs too. I’ll be monitoring the system for new warnings.

It would be helpful if you could share whatever was in the blocked emails domain field.

Two fields: mailinator.com *.ru

Users can't make new account (register error)

Product Support

twofoursixeight January 7, 2023, 11:58pm 12

@undasein, I tried to create a new account on your forum and it worked on my end.
https://llastres.com/u/twofoursixeight/summary

Topic		Replies	Views
Use of an asterisk in blocked email domains prevents registration from any email address Bug	3	1638	January 20, 2023
"Something went wrong, perhaps this email is already registered, try the forgot password link" Bug	4	711	October 31, 2023
Suggestion: Wildcard Block Email Address Feature	32	5114	December 7, 2021
New signup with old email including + doesnt work in rest API Product Support	13	768	June 8, 2023
Please help with new sign ups issue Product Support	3	160	March 15, 2025

Users can't make new account (register error)

Related topics