Hello, I attempt to install the Discourse Docker container (using this guide: discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub) to a new server with a freshly installed Debian 11. But it fails with the error message appended below. The message itself doesn’t provide much information what happens - but it suggests that there is a problem with accessing GitHub (github.com can’t be resolved). The server itself is a virtual machine managed by ProxMox/KVM. Can someone help with this problem please? I, [2023-01-10T14:10:50.610422 #1] INFO -- : > cd /var/www/discourse && git fetch --depth 1 origin tests-passed fatal: unable to access 'https://github.com/discourse/discourse.git/': Could not resolve host: github.com ... Pups::ExecError: cd /var/www/discourse && git fetch --depth 1 origin tests-passed failed with return # Location of failure: /usr/local/lib/ruby/gems/3.1.0/gems/pups-1.1.1/lib/pups/exec_command.rb:117:in `spawn' exec failed with the params {"cd"=>"$home", "hook"=>"code", "cmd"=>["git reset --hard", "git clean -f", "git remote set-branches --add origin main", "git remote set-branches origin $version", "git fetch --depth 1 origin $version", "git checkout $version", "mkdir -p tmp", "chown discourse:www-data tmp", "mkdir -p tmp/pids", "mkdir -p tmp/sockets", "touch tmp/.gitkeep", "mkdir -p /shared/log/rails", "bash -c \"touch -a /shared/log/rails/{production,production_errors,unicorn.stdout,unicorn.stderr,sidekiq}.log\"", "bash -c \"ln -s /shared/log/rails/{production,production_errors,unicorn.stdout,unicorn.stderr,sidekiq}.log $home/log\"", "bash -c \"mkdir -p /shared/{uploads,backups}\"", "bash -c \"ln -s /shared/{uploads,backups} $home/public\"", "bash -c \"mkdir -p /shared/tmp/{backups,restores}\"", "bash -c \"ln -s /shared/tmp/{backups,restores} $home/tmp\"", "chown -R discourse:www-data /shared/log/rails /shared/uploads /shared/backups /shared/tmp", "[ ! -d public/plugins ] || find public/plugins/ -maxdepth 1 -xtype l -delete"]} bootstrap failed with exit code 128

Hello and welcome @lukasjelinek :slight_smile: There have been a couple of reports of this recently, though I’m afraid no solution as yet. I believe @hiddenseal moved their instance to a fresh server and that solved it for them, and @littleviolette’s issue is still outstanding: [image] Docker sometimes fails to connect to github.com Self-hosting While trying to upgrade Discourse via ./launcher rebuild app I get an issue with fatal: unable to access 'https://github.com/discourse/REPO.git/': Failed to connect to github.com port 443: Connection timed out However, the problem is: sometimes this fails even for discourse. But if you try to do it again, immediately after, with no changes, it may go through, but fail on one of the plugins. If I remove all the plugins, the discourse connection may fail or it may go through and actually build t… [image] HELP: Discourse Update broke app -- fails to rebuild Self-hosting When I tried to update to the latest version today, I encountered the follow error: fatal: unable to access 'https://github.com/discourse/discourse.git/': Could not resolve host: github.com I am running the app on a DigitalOcean Droplet Ubuntu 18.04.6 LTS (GNU/Linux 3.13.0-52-generic x86_64) I am not familiar with docker or server-side programming. I would really appreciate your help! pray Here is the error code in its entirety: root@forum:/var/discourse# ./launcher rebuild app x86_64 arc… Is there anything similar in those topics that sounds familiar to you that may help us track down the cause?

It looks like that the latter one is the same case (although on a different Linux distribution).

Installation failed on Debian 11 (ProxMox/KVM)

Product Support Self-hosting

littleviolette January 10, 2023, 5:45pm 4

We couldn’t figure out what went wrong with the existing server. We ended up copying the Discourse instance to a new droplet and it works again.

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Installation failed on Debian 11 (ProxMox/KVM)

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