How can I get the posts to pin at the top of the page? Clicking ‘pin post’ does not do this, it is either a bug or I am missing something?

I’m assuming you’re referring to pinning a topic using the ‘Pin Topic’ option in the topic wrench: [pin topic] For anonymous, topics will remain pinned to the top of their respective category (and Latest list, if pinned globally), but will be dynamic for users with an account. The pinned behaviour for logged-in users is set by the automatically unpin topics and default topics automatic unpin admin settings: [unpin admin settings] Though users can change their preference for themselves from their Preferences/Interface page: [default pin user preference] You can also toggle the pinned/unpinned status for yourself using the little drawing pin next to the topic title (in the topic, and from the topic list), as well as from the topic controls at the bottom of the pinned topic: [pin/unpin toggle] [pin/unpin topic control] If you check out your forum in a private window/logged out, do you see the topics pinned where they should be?

I am not trying to un-pin posts, I want to know if there is a way to pin posts to the top of the forum? We are not able to do this using the option ‘pin post’ that comes as a standard setting option

Are you trying to make it a banner post? That’s a separate thing.

good day Jammy, what if i want to pin a comment (or some comments) inside a thread?

I’m afraid there isn’t currently a way to pin posts within a topic in the same way you’d pin a topic to the top of a category or the Latest list. I believe it has been requested a couple of times before though. There’s this open #feature request if you’d like to add your thoughts as to why it should be implemented and see if you can sway the case for it to be picked up: :crossed_fingers: [image] What is best practice for "pinning" posts to a topic? Feature Moving this to a #feature request as I’ve now had the same request from a customer. Their use case is the same as the OP. A bug or feature is being worked on Staff updates are being lost in the noise (even with Staff Colour) They are not comfortable editing the OP to include updates They don’t want to mark something solved because it’s not

When I click on the 'pin post' option it does not pin the post

Product Support

pfaffman (Jay Pfaffman) January 11, 2023, 10:39am 2

There is a setting to automatically unpin posts after they have been read. Nene look for that.

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When I click on the 'pin post' option it does not pin the post

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