Hi, does Discourse allow users who are below the trust level for sending PMs or users that have reached their daily PM thread limit to send a PM to the administrator and/or moderators? In my case I would want all non-suspended users to always be able to contact me as the administrator.

[image] No user PM access Support If you set the admin/mod/any group’s ’who can message this group?’ setting to ‘everyone’ then this lets anyone send that group a message, even those who are not in the PM allowed groups. That’s standard behaviour and needs…

I believe that users who don’t have privilege to message can still message staff

Hi again, it looks like tl0 users can not send PMs to staff. I’ve received multiple (public) reports from new users that weren’t able to send me a PM about a problem, and this thread confirms it: [image] I would like a site setting that allows TL0 to PM staff Feature …

@rahim123 , same. Did you ever find a solution for this?

Always allow PM to admin/moderators?

Support

CaptainJ September 9, 2024, 10:48am 6

I used the prefilled composer and it seems to be working great, thank you!

Topic		Replies	Views
Allow TL0 to write messages to staff group, not to other members or non staff? UX	11	1836	September 18, 2019
How to PM staff when PM is disabled Support	11	1922	January 10, 2020
Blocking PM to admin user Support	5	1646	January 8, 2017
Allow sending Private Messages to Staff Feature	16	3290	July 27, 2020
Problems changing the minimum trust level (PMs and Flags) Feature	13	1682	April 7, 2023

Always allow PM to admin/moderators?

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