I’ve done this by:
- renaming / avataring the chatbot to make it fit in better with our branding
- ensuring some easy to use links to them are surfaced in the FAQ and a few other places
- customising the text of the first chat message
But I’d like to do an automation so that new users who haven’t done the tutorial are prompted a few times - just haven’t gotten around to it.
Anyone got some other good tricks that have worked?