Hi all, Issue: After generating a backup, receiving the link to download it by email, I’m redirecting to a 404 page. Few minutes later, if I use the same link I’m receiving Sorry, this backup download link has already been used or has expired. Step to reproduce Install Discourse for Docker ./discourse-setup Go to the Admin panel, Backups tabs and create a Backup. (backups are saved in local storage) The new backup generated will appear in the list Click on Download , and you will receive A link to download this backup has been emailed to you. You will receive an email like this: Here’s the site backup download (https://discourse.XXX.com/admin/backups/XXX-2023-03-15-145648-v20230308042434..tar.gz?token= ) you requested. After clicking on the link, I’m facing to a blank page with a 404. If I right click to save the link, it will download a corrupted zip file. Nginx logs: [15/Mar/2023:15:22:15 +0000] "discourse.XXX.com" "GET /admin/backups/XXX-2023-03-15-145648-v20230308042434..tar.gz?token= HTTP/2.0" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/110.0" "backups/show" 404 822 "-" 0.820 0.821 "Isso" "-" "-" "-" "-" "-" "-" There is nothing in error.log Question What’s the backup path folder ? How can I troubleshoot this issue ?

[תמונה] Gerhard Schlager: That’s weird! Where’s the second dot coming from? I can’t reproduce the issue and I’ve never seen that behavior before. So, I don’t have an explanation for it. Any chance that something manipulates the link in your email? I’ve seen this before on a friend’s instance, never did figure out the root cause though. It did it for about a month and then after a CLI rebuild of the container it stopped doing it.

[תמונה] Isso: What’s the path of the backups in the local storage ? /var/discourse/shared/standalone/backups/default

[תמונה] Isso: v20230308042434..tar.gz That’s weird! Where’s the second dot coming from? I can’t reproduce the issue and I’ve never seen that behavior before. So, I don’t have an explanation for it. Any chance that something manipulates the link in your email?

Good catch! I haven’t changed anything in customize → text That’s my default email: Here's the [site backup download](%{backup_file_path}) you requested. We sent this download link to your validated email address for security reasons. (If you *didn't* request this download, you should be seriously concerned -- someone has admin access to your site.) I installed Discourse yesterday from this Git repositroy, and I followed this guide I’m gonna have a deeper look tomorrow. At least I can download the backups now :slight_smile:

דיון על Docker - קישור גיבוי 404

תמיכה התקנה

sqdz (Isso) 24 במרץ,‏ 2023,‏ 7:10pm 7

Hey Gerhard,

Just to make you aware, I needed to update my subdomain, so I rebuild the container (as recommended by Claudia) and it fixed the double dots issue in the mail.

נושא		תגובות	צפיות
Downloads of the backups are not being initiated when clicking the link Product Support backups	9	536	5 באוקטובר,‏ 2025
Backup link send to mail failed to download Product Support	4	1757	5 בינואר,‏ 2018
Backup errors for download of image Product Support backups	3	158	24 באפריל,‏ 2025
Manual Backup to my Computer Not Working Self-hosting	19	1734	12 במאי,‏ 2022
How to backup Discourse when The backup has failed? Self-hosting	8	1130	5 באוגוסט,‏ 2020

דיון על Docker - קישור גיבוי 404

נושאים קשורים