I am looking at Discourse for a project, and was wondering if anyone does/can get an email when a post is flagged? We would want to have staff emailed if an item is flagged so that they can intervene quickly (or not).

[图片] rhulse: is there a screen that you can see all the flagged items on? Doesn’t this work for you? domain.com/admin/flags/active

[图片] Mittineague: domain.com/admin/flags/active Yes that would. We need a place for staff (when they are around) to see any posts that may have been flagged. In the early days we’d want to be quite active in keeping on top of any issues.

When stuff is flagged there is a big red number at the top of every page that all mods/admins can see.

OK, thanks. That makes sense as staff would (or should) be on the platform.

[图片] sam: When stuff is flagged there is a big red number at the top of every page that all mods/admins can see. Like this: [图片] It’s separate from the “normal” notification bubbles, so very easy to spot, in my experience.

Just to cofirm - this really emails the whole admin-moderation staff, and not just the administrator email address? I am asking since the item description (FI locale) suggest that only the admin email gets notified. On our somewhat popular forum the notification “busyness” was never a issue, even t…

Reading through the code it looks like we only email SiteSetting.contact_email I think this is a bit odd and have actually seen this hurt us in a few spot. @codinghorror I think we should change this to email all mods (not admins) … thoughts?

I am no developer, but what about a PM to the whole staff, which should results in a PM notification email as well? No matter what the implementation approach is, the whole team absolutely should be notified to ensure that someone is reached.

Yeah we can sort this out in a multitude of ways :blush: PM to @moderators is probably best (but that facility did not even exist when we first built this :baby_chick: )

Does anyone get notified when something is flagged?

Support

codinghorror (Jeff Atwood) 2015 年3 月 2 日 19:44 9

If flags are unhandled for (n) hours then all the mods are emailed. You can control this setting via notify about flags after and it defaults to 48 hours.

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Does anyone get notified when something is flagged?

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