They’re working on more forum-like features, their current implementation of forum channels heavily emphasizes search for example:
This feature isn’t very popular yet, but they seem to be actively working on it.
This is different than making the content indexable by search engines of course… but I’ve also been finding it harder than ever to find actual discussions via Google… so unfortunately that might not be as big of a downside as it used to be.
If someone can’t find support or information publicly on Google and a company has a Discord… that’s great news for Discord.
I’ve run into a similar frustration with Twitter, until the past week people without an account could search tweets, but they’ve added an account gate: Twitter search is now only available to registered users | Mashable — Google does not index Twitter’s content nearly well enough to replicate using Twitter’s search.