Seeing the following error on the logs 750194 Email can not be processed: Email::Receiver::EmptyEmailError /var/www/discourse/lib/email/processor.rb:183:in `log_email_process_failure' /var/www/discourse/lib/email/processor.rb:29:in `rescue in process!' /var/www/discourse/lib/email/processor.rb:16:in `process!' /var/www/discourse/lib/email/processor.rb:13:in `process!' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:23:in `process_popmail' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:43:in `block (2 levels) in poll_pop3' net-pop-0.1.2/lib/net/pop.rb:669:in `each' net-pop-0.1.2/lib/net/pop.rb:669:in `each_mail' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:40:in `block in poll_pop3' net-pop-0.1.2/lib/net/pop.rb:531:in `start' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:39:in `poll_pop3' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:14:in `execute' /var/www/discourse/app/jobs/base.rb:249:in `block (2 levels) in perform' rails_multisite-4.0.1/lib/rails_multisite/connection_management.rb:80:in `with_connection' /var/www/discourse/app/jobs/base.rb:236:in `block in perform' /var/www/discourse/app/jobs/base.rb:232:in `each' /var/www/discourse/app/jobs/base.rb:232:in `perform' /var/www/discourse/app/jobs/base.rb:297:in `perform' mini_scheduler-0.16.0/lib/mini_scheduler/manager.rb:122:in `process_queue' mini_scheduler-0.16.0/lib/mini_scheduler/manager.rb:70:in `worker_loop' mini_scheduler-0.16.0/lib/mini_scheduler/manager.rb:59:in `block (2 levels) in ensure_worker_threads' Looks like we stopped receiving email like 9 days ago [image] Which caused our bounce notifications not to come through and lead to issues with Amazon SES. I am trying to understand why POP3 is not receiving email, it is configured correctly as far as I can tell and the account appears to be working ok I can connect externally etc Any ideas welcome. Thanks!

How many emails do you see, if you connect with a mail-client ? In my case, I disabled deleting old messages and got timeouts with too many mails in the queue. After moving processed mails to an archive, the timeouts disappeared.

I am also seeing these in the errors /var/www/discourse/lib/email/processor.rb:27:in `rescue in process!' /var/www/discourse/lib/email/processor.rb:16:in `process!' /var/www/discourse/lib/email/processor.rb:13:in `process!' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:23:in `process_popmail' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:43:in `block (2 levels) in poll_pop3' /var/www/discourse/vendor/bundle/ruby/3.1.0/gems/net-pop-0.1.2/lib/net/pop.rb:669:in `each' /var/www/discourse/vendor/bundle/ruby/3.1.0/gems/net-pop-0.1.2/lib/net/pop.rb:669:in `each_mail' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:40:in `block in poll_pop3' /var/www/discourse/vendor/bundle/ruby/3.1.0/gems/net-pop-0.1.2/lib/net/pop.rb:531:in `start' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:39:in `poll_pop3' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:14:in `execute' /var/www/discourse/app/jobs/base.rb:249:in `block (2 levels) in perform' /var/www/discourse/vendor/bundle/ruby/3.1.0/gems/rails_multisite-4.0.1/lib/rails_multisite/connection_management.rb:80:in `with_connection' /var/www/discourse/app/jobs/base.rb:236:in `block in perform' /var/www/discourse/app/jobs/base.rb:232:in `each' /var/www/discourse/app/jobs/base.rb:232:in `perform' /var/www/discourse/app/jobs/base.rb:297:in `perform' /var/www/discourse/vendor/bundle/ruby/3.1.0/gems/mini_scheduler-0.15.0/lib/mini_scheduler/manager.rb:122:in `process_queue' /var/www/discourse/vendor/bundle/ruby/3.1.0/gems/mini_scheduler-0.15.0/lib/mini_scheduler/manager.rb:70:in `worker_loop' /var/www/discourse/vendor/bundle/ruby/3.1.0/gems/mini_scheduler-0.15.0/lib/mini_scheduler/manager.rb:59:in `block (2 levels) in ensure_worker_threads' Message (53 copies reported) Job exception: Net::ReadTimeout Backtrace /usr/local/lib/ruby/3.2.0/net/protocol.rb:229:in `rbuf_fill' /usr/local/lib/ruby/3.2.0/net/protocol.rb:199:in `readuntil' /usr/local/lib/ruby/3.2.0/net/protocol.rb:377:in `each_message_chunk' /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/net-pop-0.1.2/lib/net/pop.rb:958:in `block in retr' /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/net-pop-0.1.2/lib/net/pop.rb:1016:in `critical' /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/net-pop-0.1.2/lib/net/pop.rb:956:in `retr' /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/net-pop-0.1.2/lib/net/pop.rb:810:in `pop' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:41:in `block (2 levels) in poll_pop3' /var/www/discourse/ vendor/bundle/ruby/3.2.0/gems/net-pop-0.1.2/lib/net/pop.rb:669:in `each' /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/net-pop-0.1.2/lib/net/pop.rb:669:in `each_mail'

Ram through this [image] POP3 polling stopped working Self-hosting Here’s how I would debug it: SSH into your server and then cd /var/discourse ./launcher enter app rails c require "net/pop" pop3 = Net::POP3.new("pop.gmail.com", 995) pop3.enable_ssl pop3.auth_only("username", "password") And check what error you get from the last line. The response was nill if I entered everything correctly and got an error if I put in the wrong password so it seems fine. Grasping at straws

POP3 Email Failing can't figure out why

Product Support

Jose_C_Gomez (Jose C Gomez) May 19, 2023, 5:07pm 5

Had to go in and delete all archived emails too wow thanks that worked

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POP3 Email Failing can't figure out why

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