Hello, Over the past few days, in our Discourse, we have noticed that the “View Full Post” button remains at “Loading…” when it’s clicked: [image] Additionally, new Discourse comments have stopped showing from our embed from within our Drupal website. We have been successfully using the JavaScript embed instructions from below for years: [image] Embed Discourse comments on another website via Javascript Integrations Discourse has the ability to embed the comments from a topic in a remote site using a Javascript API that creates an IFRAME. For an example of this in action, check out Coding Horror’s blog. The blog is run via Ghost but the comments are embedded from his Discourse forum. One important thing to note with this setup is that users have to navigate to your forum to post replies. This is intentional, as we feel that the posting interface on a Discourse forum is currently much richer than what we … However, for some reason this seems to have stopped working lately. I believe the last working post was around the 1st of this month. Older posts do display in Discourse and in the embed module, but in newer recent articles, the Discourse block just hangs on the Loading… text. Our Discourse Drupal module loads from the following code: var discourseUrl = "https://discourse.sitename.com/", discourseEmbedUrl = "http://sitename.com/node/' . $nid . '"; (function() { var d = document.createElement("script"); d.type = "text/javascript"; d.async = true; d.src = discourseUrl + "javascripts/embed.js"; (document.getElementsByTagName("head")[0] || document.getElementsByTagName("body")[0]).appendChild(d); })(); I have confirmed that the “javascripts/embed.js” file still exists at the same path. This is the block that is shown on article pages; it shows just “Loading Discussion…” lately though: [image] We have not made any changes within the past few years to our Discourse embed or setup. Have there been any changes recently to Discourse functionality that would break this? Any help in fixing this would be greatly appreciated!

Yes, that’s correct, I used the sitename placeholder just for clarity. Dang, well it’s a relief that it sounds like Discourse embed functionality is not broken! Must be something on our end. I checked the Discourse logs (discourse.sitename.com/logs) and just see a lot of deprecation notices like below: Deprecation notice: SiteSetting.enable_personal_messages has been deprecated. I can definitely try to disable the embed_truncate as well, will search for that next. But that functionality was working for years without issue, so I’m not sure why it would break…

try looking at the dev tools console for errors when you click the show full post button. dev tools can be access via right click and “inspect” the errors will show up in red on the right side. yea the embed feature is most definitely not broken. it’s a multiple times a day thing for my site. latest beta is Discourse 3.1.0.beta4, stable release is 3.0.3: Security and bug fix release

I believe our setup is managed; I haven’t made any changes to it, but our Discourse dashboard shows a Discourse last updated date of April 18. Looking at the latest announcement linked to that, it appears that is 3.0.3.

make sure you are also running the latest Discourse version. might also be worth seeing if the same thing is happening in safe mode.

That’s a good call, thanks! I just checked and see this error: Uncaught DOMException: An invalid or illegal string was specified postUp embed-application.js:6 onload embed-application.js:36 EventHandlerNonNull* embed-application.js:25 embed-application.js:66 [embed-application-4e18c443be26cb7c50c56d1a8f39fcf176af9b4ae8e42243648f33c23d9b7eb9.js:5](https://conversation.spectrummagazine.org/assets/embed-application-4e18c443be26cb7c50c56d1a8f39fcf176af9b4ae8e42243648f33c23d9b7eb9.js) postUp embed-application.js:6 onload embed-application.js:36 (Async: EventHandlerNonNull) embed-application.js:25 embed-application.js:66 It’s so strange because I made no changes to the code or anything recently. However, I do recall I was using Cloudflare on the 2nd of this month to strengthen security; I may need to check for anything on that end that could be blocking scripts. I saw a CSP error in the Developer Tools Console last time I checked into this, so maybe that could be the issue, potentially on Cloudflare’s end

[image] Spectrum: However, I do recall I was using Cloudflare on the 2nd of this month to strengthen security; I may need to check for anything on that end that could be blocking scripts. i suspect something to do with this. i know that when our parent site edited their online content policy and security settings once, it blocked our embeds for a few days. the effect was different though and it blocked the embeds going the other direction, not posting them in our forum.

Ooh, good call! Would you happen to know which security setting had to be altered to fix this? I had made a few changes so just not sure which one specifically I should roll back.

no idea, i don’t manage that part of the site. i had to call the people who host it to change the security policy settings back.

yea something isn’t very happy about that button being clicked. [jserror]

I was able to pinpoint what the issue was! I had reached out to our managed Discourse support and they provided an IP address that we’d previously added to a blocklist on our WAF, due to a high amount of traffic from that address. Turns out that IP address was required to be allowed in order for Discourse to communicate properly. I’m so glad it was not an issue on Discourse’s end!

Discourse Comments stuck on "Loading..."

Product Support

Shenron_segamag (Shenron) December 29, 2023, 3:31pm 21

Hi,

Did you find a solution for your problem ? I managed to make embed comments work on my Drupal website, but only by using canonical URL.

Topic		Replies	Views
Embed Discourse comments on another website via Javascript Integrations embedding , how-to	127	307331	June 2, 2026
Discourse blog comments like your blog comments Product Support	6	3265	March 8, 2017
Discourse embed blocked on "Loading Discussion..." Product Support embedding	5	2751	October 13, 2015
How can I troubleshoot Discourse comments embedding feature? Product Support	16	5122	June 26, 2015
Embedding is BROKEN in 3.0.4 (stable) Bug	7	1968	June 19, 2023

Discourse Comments stuck on "Loading..."

Related topics