The discussion revolves around a proposed enhancement to the bumping functionality in Discourse, specifically for topics with zero replies. Bas suggests adding an option to bump topics that have no replies but are not closed, which could help re-surface unanswered questions on busy forums. EricGT questions the utility of bumping topics where the original poster (OP) hasn’t been active in years, noting that such topics may be better closed. sam proposes that this feature could be implemented via the automation plugin, allowing for more complex rules. Bas clarifies that the current automation system lacks the necessary trigger, but ToddZ points out that a “Stalled topic” trigger already exists, which could be used for this purpose. The conversation highlights the need for a more nuanced bumping system that considers user activity and topic relevance.
On busy forums (~50+ topics per day), it can be good to re-surface questions that haven’t received any reply after a period of time.
This is similar to the existing bumping functionality, which looks at “unanswered (= without an accepted answer), non-closed” topics.
This proposed change would instead offer an option to only look for “no replies, non-closed” instead.
Sorry to say but you are now on my usual suspects list for things like this on OpenAI in a good way. It is that your background, what you do at Discourse and your access all converged as evidence on this one.
Also consider this.
If the topic is a question seeking an answer, then has the OP visited the site in the last 30 days and if a solution has been checked for a reply.
As OpenAI category API is currently set to bump several topics a day many are getting flagged by users so that moderators can decide to close them if needed. In checking one such flag a few minutes ago for a question topic also checked the last visit of the OP which was over 2 years ago and no reply was marked as a solution. As the OP will most not likely not care at this point, is there any benefit to such a topic being bumped?
However, this then just opens up the door to the “sometimes I want X and sometimes I want Y” problem. (eg: no reply bump 3 a day, any reply - as soon as one year old and unclosed - bump 2 a day)
I feel this is a good fit for the automation plugin, we can allow for complex rules in that case which can catch edge cases like this, plus we would allow stacking.