I went to navigate through the server hosted on Digital Ocean, and when I exited the ssh session the forum now is stuck in a loading screen: Website URL: https://www.hardwareinterviews.fyi/ [image] I’ve tried the following troubleshooting steps like: Validating the app.yml Removing deprecated plugins Tried launching the website in safe-mode (didn’t work) It’s been rebuilt using cd /var/discourse ./launcher rebuild app Any other troubleshooting steps?

EDIT: Turns out it was an A Record issue on GoDaddy! Realized I should have opened a separate browser, this is what the screen displays: [image] Transcript log without cloning any plug-ins: discouse_log_no plugins.txt Google Drive file.

When you do the launcher rebuild, you’ll get a log (a transcript) - paste that here, and someone will probably be able to see what’s wrong.

That’s incomplete, there’s more to come …

EDIT: Uploaded the transcript file in Google Drive, removed senstive information Link is attached here: https://drive.google.com/file/d/1IK_ZXZlyMuOrQYPl8GLXvM_mBsEaeFSE/view?usp=sharing

Alternatively, there was a working/stable version of the website a few days ago. Is there any way to navigate back through version control in git to a previous build?

You may want to upload one without any of your sensitive details in, like passwords, etc. :+1:

Thanks for the flag! What specific lines do you see this occuring in?

The very bottom section, where it lists the details of your site. Though it looks like the rebuild was successful though, so I’m not sure what the issue is.

In the case of a failed rebuild, you can I think ./launcher start app to restart the previous state of play. Might be worth a try but I think it might not apply in your case.

@JammyDodger Is it reasonable to expect the website to relaunch within ~30 minutes of rebuilding? Still not seeing anything unfortunately :confused: Going to modify the app.yml to remove all plugins and try again.

Forum down, troubleshooting help needed

Product Support Self-hosting

bseed August 8, 2023, 8:46pm 18

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Forum down, troubleshooting help needed

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