It seems I can’t see the 'enable_private_messages" option anymore on our admin panel. Only admin accounts can read PMs. Logs: NoMethodError (undefined method `enable_personal_messages?' for SiteSetting:Class) app/serializers/topic_view_details_serializer.rb:127:in `include_can_invite_to?' (eval):11:in `_fast_attributes' lib/freedom_patches/ams_include_without_root.rb:57:in `include!' app/controllers/application_controller.rb:551:in `render_json_dump' app/controllers/topics_controller.rb:1332:in `block (2 levels) in perform_show_response' app/controllers/topics_controller.rb:1322:in `perform_show_response' app/controllers/topics_controller.rb:187:in `show' app/controllers/application_controller.rb:420:in `block in with_resolved_locale' app/controllers/application_controller.rb:420:in `with_resolved_locale' lib/middleware/omniauth_bypass_middleware.rb:74:in `call' lib/content_security_policy/middleware.rb:12:in `call' lib/middleware/anonymous_cache.rb:389:in `call' lib/middleware/gtm_script_nonce_injector.rb:10:in `call' config/initializers/100-quiet_logger.rb:20:in `call' config/initializers/100-silence_logger.rb:29:in `call' lib/middleware/enforce_hostname.rb:24:in `call' lib/middleware/request_tracker.rb:233:in `call' activerecord (7.0.5.1) lib/active_record/dynamic_matchers.rb:22:in `method_missing' plugins/discourse-custom-trust-level/plugin.rb:75:in `can_invite_to?' app/serializers/topic_view_details_serializer.rb:127:in `include_can_invite_to?' active_model_serializers (0.8.4) lib/active_model/serializer.rb:375:in `include?' (eval):11:in `_fast_attributes' active_model_serializers (0.8.4) lib/active_model/serializer.rb:468:in `rescue in attributes' active_model_serializers (0.8.4) lib/active_model/serializer.rb:455:in `attributes' active_model_serializers (0.8.4) lib/active_model/serializer.rb:480:in `_serializable_hash' active_model_serializers (0.8.4) lib/active_model/serializer.rb:359:in `serializable_hash' active_model_serializers (0.8.4) lib/active_model/serializer/associations.rb:200:in `serialize' lib/freedom_patches/ams_include_without_root.rb:57:in `include!' active_model_serializers (0.8.4) lib/active_model/serializer.rb:368:in `block in include_associations!' active_model_serializers (0.8.4) lib/active_model/serializer.rb:367:in `each_key' active_model_serializers (0.8.4) lib/active_model/serializer.rb:367:in `include_associations!' active_model_serializers (0.8.4) lib/active_model/serializer.rb:362:in `serializable_hash' active_model_serializers (0.8.4) lib/active_model/serializer.rb:347:in `as_json' activesupport (7.0.5.1) lib/active_support/json/encoding.rb:22:in `encode' activesupport (7.0.5.1) lib/active_support/json/encoding.rb:22:in `encode' activesupport (7.0.5.1) lib/active_support/core_ext/object/json.rb:42:in `to_json' active_model_serializers (0.8.4) lib/active_model/serializer.rb:331:in `to_json' multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump' multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump' multi_json (1.15.0) lib/multi_json/adapter.rb:25:in `dump' multi_json (1.15.0) lib/multi_json.rb:139:in `dump' app/controllers/application_controller.rb:551:in `render_json_dump' app/controllers/topics_controller.rb:1332:in `block (2 levels) in perform_show_response' actionpack (7.0.5.1) lib/action_controller/metal/mime_responds.rb:214:in `respond_to' app/controllers/topics_controller.rb:1322:in `perform_show_response' app/controllers/topics_controller.rb:187:in `show' plugins/discourse-category-lockdown/plugin.rb:65:in `show' actionpack (7.0.5.1) lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action' actionpack (7.0.5.1) lib/abstract_controller/base.rb:215:in `process_action' actionpack (7.0.5.1) lib/action_controller/metal/rendering.rb:165:in `process_action' actionpack (7.0.5.1) lib/abstract_controller/callbacks.rb:234:in `block in process_action' activesupport (7.0.5.1) lib/active_support/callbacks.rb:118:in `block in run_callbacks' plugins/discourse-staff-alias/plugin.rb:105:in `block (4 levels) in activate!' activesupport (7.0.5.1) lib/active_support/callbacks.rb:127:in `instance_exec' activesupport (7.0.5.1) lib/active_support/callbacks.rb:127:in `block in run_callbacks' app/controllers/application_controller.rb:420:in `block in with_resolved_locale' i18n (1.14.1) lib/i18n.rb:322:in `with_locale' app/controllers/application_controller.rb:420:in `with_resolved_locale' plugins/discourse-multilingual/extensions/application_controller.rb:8:in `with_resolved_locale' activesupport (7.0.5.1) lib/active_support/callbacks.rb:127:in `block in run_callbacks' activesupport (7.0.5.1) lib/active_support/callbacks.rb:138:in `run_callbacks' actionpack (7.0.5.1) lib/abstract_controller/callbacks.rb:233:in `process_action' actionpack (7.0.5.1) lib/action_controller/metal/rescue.rb:22:in `process_action' actionpack (7.0.5.1) lib/action_controller/metal/instrumentation.rb:67:in `block in process_action' activesupport (7.0.5.1) lib/active_support/notifications.rb:206:in `block in instrument' activesupport (7.0.5.1) lib/active_support/notifications/instrumenter.rb:24:in `instrument' activesupport (7.0.5.1) lib/active_support/notifications.rb:206:in `instrument' actionpack (7.0.5.1) lib/action_controller/metal/instrumentation.rb:66:in `process_action' actionpack (7.0.5.1) lib/action_controller/metal/params_wrapper.rb:259:in `process_action' activerecord (7.0.5.1) lib/active_record/railties/controller_runtime.rb:27:in `process_action' actionpack (7.0.5.1) lib/abstract_controller/base.rb:151:in `process' actionview (7.0.5.1) lib/action_view/rendering.rb:39:in `process' rack-mini-profiler (3.1.1) lib/mini_profiler/profiling_methods.rb:85:in `block in profile_method' actionpack (7.0.5.1) lib/action_controller/metal.rb:188:in `dispatch' actionpack (7.0.5.1) lib/action_controller/metal.rb:251:in `dispatch' actionpack (7.0.5.1) lib/action_dispatch/routing/route_set.rb:49:in `dispatch' actionpack (7.0.5.1) lib/action_dispatch/routing/route_set.rb:32:in `serve' actionpack (7.0.5.1) lib/action_dispatch/journey/router.rb:50:in `block in serve' actionpack (7.0.5.1) lib/action_dispatch/journey/router.rb:32:in `each' actionpack (7.0.5.1) lib/action_dispatch/journey/router.rb:32:in `serve' actionpack (7.0.5.1) lib/action_dispatch/routing/route_set.rb:852:in `call' lib/middleware/omniauth_bypass_middleware.rb:74:in `call' rack (2.2.8) lib/rack/tempfile_reaper.rb:15:in `call' rack (2.2.8) lib/rack/conditional_get.rb:27:in `call' rack (2.2.8) lib/rack/head.rb:12:in `call' actionpack (7.0.5.1) lib/action_dispatch/http/permissions_policy.rb:38:in `call' lib/content_security_policy/middleware.rb:12:in `call' lib/middleware/anonymous_cache.rb:389:in `call' lib/middleware/gtm_script_nonce_injector.rb:10:in `call' rack (2.2.8) lib/rack/session/abstract/id.rb:266:in `context' rack (2.2.8) lib/rack/session/abstract/id.rb:260:in `call' actionpack (7.0.5.1) lib/action_dispatch/middleware/cookies.rb:704:in `call' actionpack (7.0.5.1) lib/action_dispatch/middleware/callbacks.rb:27:in `block in call' activesupport (7.0.5.1) lib/active_support/callbacks.rb:99:in `run_callbacks' actionpack (7.0.5.1) lib/action_dispatch/middleware/callbacks.rb:26:in `call' actionpack (7.0.5.1) lib/action_dispatch/middleware/debug_exceptions.rb:28:in `call' actionpack (7.0.5.1) lib/action_dispatch/middleware/show_exceptions.rb:26:in `call' logster (2.12.2) lib/logster/middleware/reporter.rb:43:in `call' railties (7.0.5.1) lib/rails/rack/logger.rb:40:in `call_app' railties (7.0.5.1) lib/rails/rack/logger.rb:27:in `call' config/initializers/100-quiet_logger.rb:20:in `call' config/initializers/100-silence_logger.rb:29:in `call' actionpack (7.0.5.1) lib/action_dispatch/middleware/remote_ip.rb:93:in `call' request_store (1.5.1) lib/request_store/middleware.rb:19:in `call' actionpack (7.0.5.1) lib/action_dispatch/middleware/request_id.rb:26:in `call' lib/middleware/enforce_hostname.rb:24:in `call' rack (2.2.8) lib/rack/method_override.rb:24:in `call' actionpack (7.0.5.1) lib/action_dispatch/middleware/executor.rb:14:in `call' rack (2.2.8) lib/rack/sendfile.rb:110:in `call' actionpack (7.0.5.1) lib/action_dispatch/middleware/host_authorization.rb:131:in `call' rack-mini-profiler (3.1.1) lib/mini_profiler.rb:260:in `call' message_bus (4.3.7) lib/message_bus/rack/middleware.rb:60:in `call' lib/middleware/request_tracker.rb:233:in `call' railties (7.0.5.1) lib/rails/engine.rb:530:in `call' railties (7.0.5.1) lib/rails/railtie.rb:226:in `public_send' railties (7.0.5.1) lib/rails/railtie.rb:226:in `method_missing' rack (2.2.8) lib/rack/urlmap.rb:74:in `block in call' rack (2.2.8) lib/rack/urlmap.rb:58:in `each' rack (2.2.8) lib/rack/urlmap.rb:58:in `call' unicorn (6.1.0) lib/unicorn/http_server.rb:634:in `process_client' unicorn (6.1.0) lib/unicorn/http_server.rb:739:in `worker_loop' unicorn (6.1.0) lib/unicorn/http_server.rb:547:in `spawn_missing_workers' unicorn (6.1.0) lib/unicorn/http_server.rb:143:in `start' unicorn (6.1.0) bin/unicorn:128:in ` ' vendor/bundle/ruby/3.2.0/bin/unicorn:25:in `load' vendor/bundle/ruby/3.2.0/bin/unicorn:25:in ` '

it looks like you have the Custom Trust Level plugin installed. The problem might be here: plugin.rb 7691b8796 return false unless authenticated? is_topic = object.is_a?(Topic) return true if is_admin? && !is_topic return false if (SiteSetting.max_invites_per_day.to_i == 0 && !is_staff?) return false unless can_see?(object) return false if groups.present? if is_topic if object.private_message? return true if is_admin? return false unless SiteSetting.enable_personal_messages? return false if object.reached_recipients_limit? && !is_staff? end if (category = object.category) && category.read_restricted if (groups = category.groups&.where(automatic: false))&.any? return groups.any? { |g| can_edit_group?(g) } ? true : false else return false end end

It looks like that setting was deprecated and recently removed. When it was deprecated, the setting’s description said “DEPRECATED, use the ‘personal message enabled groups’ setting instead. Allow trust level 1 (configurable via min trust to send messages) users to create messages and reply to messages. Note that staff can always send messages no matter what.” You should be able to enable personal messages now with that setting: [image]

Thaks for your reply Simon, our configurarion is OK (TL1) but nobody than Admins can send PMs. The issue is not around this. And it’s probable related to #encrypt but I just disabled and removed the plugin and the issue persists. BTW that’s the second time I try to search ‘private messages’ instead ‘personal messages’ on Discourse config :sweat_smile:

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תמיכה

Lilly (Lillian ) 12 באוגוסט,‏ 2023,‏ 2:23pm 4

maybe give safe mode a try and see if you can pm with a test user account

נושא		תגובות	צפיות
The user cannot see his personal message Product Support personal-messages	11	1039	29 בנובמבר,‏ 2023
Allow sending Private Messages to Staff Feature	16	3455	27 ביולי,‏ 2020
Is it possible to disable private messaging for a specific user? Product Support	31	10091	1 בנובמבר,‏ 2017
Users unable to add others to a personal message Product Support	41	5581	20 בדצמבר,‏ 2021
Do not show topics and PMs to admins unless they are participants Feature feedback	10	621	6 בפברואר,‏ 2025

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