I am trying to automatically send Around team room notes to a category in my Discourse site. I am stuck with StrangersNotAllowedError, because the email comes from no-reply@around.co and there is no user with that email address. Can I add this email address to an allow list, similar to what I did with the “Autogenerated email” allow list? Do I need to create a user with that email address? Can I? (My guess is no, because that’d be a serious spam issue.) What are my options? Thanks.

See Use Discourse as a Private Support/Ticket System

I’m still reading, but it looks like “Configure incoming email to create new topics or group messages” in particular describes what I need: to create a staged user for no-reply@around.co and give them permission to create topics by email, presumably by setting their trust level high enough or by setting the trust threshold down to 0 on the category to which they will post. I’m still reading, but if you already know that I’m already on the wrong path or missing some key ingredient, please tell me.

I believe I have it working. In short: “Email in” is enabled. Anonymous users are allowed to send email to “Category X”. An incoming email to “Category X” becomes a new topic. This seems to work. Thank you for pointing me in the right direction. It seems like a more-focused document about this would be helpful. I might write that.

I think that there is other documentation for staged users and email in.

Allowing email from a stranger because I trust them. How?

Product Support

pfaffman (Jay Pfaffman) September 14, 2023, 11:29pm 4

Yes. And they don’t even need to have an account at all. That’s what the "staged user"stuff is about.

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Category not accepting "anonymous email" from known users Bug	29	4249	June 12, 2026
Understanding email in functionality Product Support email	15	3345	December 1, 2017
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Allowing email from a stranger because I trust them. How?

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