I am trying to automatically send Around team room notes to a category in my Discourse site. I am stuck with StrangersNotAllowedError, because the email comes from no-reply@around.co and there is no user with that email address. Can I add this email address to an allow list, similar to what I did with the “Autogenerated email” allow list? Do I need to create a user with that email address? Can I? (My guess is no, because that’d be a serious spam issue.) What are my options? Thanks.

See Use Discourse as a Private Support/Ticket System

I’m still reading, but it looks like “Configure incoming email to create new topics or group messages” in particular describes what I need: to create a staged user for no-reply@around.co and give them permission to create topics by email, presumably by setting their trust level high enough or by setting the trust threshold down to 0 on the category to which they will post. I’m still reading, but if you already know that I’m already on the wrong path or missing some key ingredient, please tell me.

Yes. And they don’t even need to have an account at all. That’s what the "staged user"stuff is about.

I believe I have it working. In short: “Email in” is enabled. Anonymous users are allowed to send email to “Category X”. An incoming email to “Category X” becomes a new topic. This seems to work. Thank you for pointing me in the right direction. It seems like a more-focused document about this would be helpful. I might write that.

Allowing email from a stranger because I trust them. How?

Product Support

pfaffman (Jay Pfaffman) September 14, 2023, 11:43pm 6

I think that there is other documentation for staged users and email in.

Topic		Replies	Views
Category not accepting "anonymous email" from known users Bug	29	4249	June 12, 2026
Understanding email in functionality Product Support email	15	3345	December 1, 2017
How to create topics from a custom email address? Product Support email-in	8	483	August 15, 2024
Send email to non registered user in a group Feature	20	3815	April 16, 2021
"Email in allowed groups" setting is too permissive Product Support email , mailing-list	4	529	January 30, 2024

Allowing email from a stranger because I trust them. How?

Related topics