Hi Folks, I have a custom domain name called aidojo.world which is hosted on GoDaddy and has a custom CNAME assigned so that users get redirected to aidojo.discourse.group . [brave_2023-09-17_10-25-42] The issue Im facing is that Im getting the following error. Does anyone know what the issue is ? [brave_2023-09-17_10-25-28]

I think if you want to use an apex/root domain rather than a subdomain for this (eg. community.aidojo.world) then you’d need a DNS provider that supports it. There’s some special instructions here that may be useful: [image] Configure your hosted Discourse site to run at the root or apex domain (e.g. example.com) Hosted Customers bookmark This guide explains how to configure a hosted Discourse site to run at the root or apex domain (for example, example.com instead of forum.example.com). The general process for changing your site’s domain name is covered in the guide for configuring your domain name for hosted Discourse. person_raising_hand Required user level: Administrator Most hosted Discourse sites run on a subdomain, such as forum.example.com, talk.example.com, or www.example.com. This is the recommended set…

I could be wrong, but your forum is hosted by the Discourse for Open Source program, right? (I ask because of the domain *.discourse.group) If that’s the case, Custom Domains is not available as far as I remember

[image] Alexander Barrios: (I ask because of the domain *.discourse.group) If that’s the case, Custom Domains is not available as far as I remember This is relatively new, but sites on Discourse’s Basic, Pro, and Business plans can all be hosted on a subdomain of discourse.group. Custom domains can be configured for sites on the Pro and Business plans. Sites on the Basic plan have to stick with a subdomain of discourse.group: Discourse pricing | Discourse - Civilized Discussion. [image] Remo van de Sande: What other service than the “Open Source” program is there ? Discourse is open source software. It can either be hosted by a hosting company (for example, Discourse’s hosting business) or self hosted. In either case, you are still using the open source version of Discourse. I’m a little biased, but I’d choose to have Discourse host my sites for me whenever possible.

Hi Simon, Does this mean that if I now own the domain name e.g. “www.1234love.com” I can 100% host my discourse forum on that domain if I subscribe to the “Pro or Business/Enterprise” solutions ?

That’s right. :+1: And as the www version is a subdomain, all DNS providers would allow you to do that.

thank you folks so much :slight_smile: I will take the plunge and invest in a Pro/Business solution soon. I could launch the forum now but I feel it would be strange to change the name later on so I will wait until it is ready.

Custom Domain name issue "forum does not exist"

Product Support

Remo_van_de_Sande (Remo van de Sande) September 17, 2023, 4:27pm 4

@Alexander Hi there, What other service than the “Open Source” program is there ?

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Custom Domain name issue "forum does not exist"

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