Hi Folks, I have a custom domain name called aidojo.world which is hosted on GoDaddy and has a custom CNAME assigned so that users get redirected to aidojo.discourse.group . [brave_2023-09-17_10-25-42] The issue Im facing is that Im getting the following error. Does anyone know what the issue is ? [brave_2023-09-17_10-25-28]

I think if you want to use an apex/root domain rather than a subdomain for this (eg. community.aidojo.world) then you’d need a DNS provider that supports it. There’s some special instructions here that may be useful: [image] Configure your hosted Discourse site to run at the root or apex domain (e.g. example.com) Hosted Customers bookmark This guide explains how to configure a hosted Discourse site to run at the root or apex domain (for example, example.com instead of forum.example.com). The general process for changing your site’s domain name is covered in the guide for configuring your domain name for hosted Discourse. person_raising_hand Required user level: Administrator Most hosted Discourse sites run on a subdomain, such as forum.example.com, talk.example.com, or www.example.com. This is the recommended set…

I could be wrong, but your forum is hosted by the Discourse for Open Source program, right? (I ask because of the domain *.discourse.group) If that’s the case, Custom Domains is not available as far as I remember

@Alexander Hi there, What other service than the “Open Source” program is there ?

[image] Alexander Barrios: (I ask because of the domain *.discourse.group) If that’s the case, Custom Domains is not available as far as I remember This is relatively new, but sites on Discourse’s Basic, Pro, and Business plans can all be hosted on a subdomain of discourse.group. Custom domains can be configured for sites on the Pro and Business plans. Sites on the Basic plan have to stick with a subdomain of discourse.group: Discourse pricing | Discourse - Civilized Discussion. [image] Remo van de Sande: What other service than the “Open Source” program is there ? Discourse is open source software. It can either be hosted by a hosting company (for example, Discourse’s hosting business) or self hosted. In either case, you are still using the open source version of Discourse. I’m a little biased, but I’d choose to have Discourse host my sites for me whenever possible.

Hi Simon, Does this mean that if I now own the domain name e.g. “www.1234love.com” I can 100% host my discourse forum on that domain if I subscribe to the “Pro or Business/Enterprise” solutions ?

That’s right. :+1: And as the www version is a subdomain, all DNS providers would allow you to do that.

Custom Domain name issue "forum does not exist"

Product Support

Remo_van_de_Sande (Remo van de Sande) September 26, 2023, 2:55pm 9

thank you folks so much I will take the plunge and invest in a Pro/Business solution soon.

I could launch the forum now but I feel it would be strange to change the name later on so I will wait until it is ready.

Topic		Replies	Views
Configure your domain name for hosted Discourse Hosted Customers how-to	0	53346	November 4, 2014
Using Custom Domain Product Support	12	1378	July 20, 2024
Setup discourse.domain.com with main site at domain.com Self-hosting	5	1582	December 26, 2020
How can i host with your hosted service and not use www Self-hosting hosting	2	1058	May 6, 2022
Configure your hosted Discourse site to run at the root or apex domain (e.g. example.com) Hosted Customers reference	2	8059	March 18, 2025

Custom Domain name issue "forum does not exist"

Related topics