Good Evening, All. [Screenshot_20230927_205151_Chrome] [Screenshot_20230927_205207_Chrome] Message (21680 copies reported) Job exception: undefined method `name' for nil:NilClass Backtrace /var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/strategies/truncation.rb:33:in `topic_information' /var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/strategies/truncation.rb:42:in `topic_truncation' /var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/strategies/truncation.rb:18:in `prepare_text_from' /var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/vector_representations/base.rb:39:in `generate_topic_representation_from' /var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/jobs/regular/generate_embeddings.rb:18:in `execute' /var/www/discourse/app/jobs/base.rb:292:in `block (2 levels) in perform' /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rails_multisite-5.0.0/lib/rails_multisite/connection_management.rb:82:in `with_connection' /var/www/discourse/app/jobs/base.rb:279:in `block in perform' /var/www/discourse/app/jobs/base.rb:275:in `each' /var/www/discourse/app/jobs/base.rb:275:in `perform' I’m having a problem where public profiles are not visible to anyone. The dashboard is completely missing. The main error log I’m seeing is the one I’ve attached. I’ve already disabled the discourse AI, but the issue still persists. I’ve also tried safe mode and it works fine, so I’m not sure what could be causing the problem.

I think animated avatars has had a couple of people mention it can affect the user pages if it does have a problem. The last ones were reported a couple of months back though, and nothing new recently: [image] Animated Avatar Plugin It seems that user pages are now broken with this installed, a quick look returns the following stack trace: Uncaught TypeError: r.default.compute is not a function n animated-bound-avatar.js:10 htmlHelper helpers.js:30 Ember 2 l manager.js:746 tag reference.js:136 track validator.js:668 animated-bound-avatar.js:10 Unfortunately I don’t know when this started happening. Installing it on my test site, I’m seeing this error when trying to access a user page: [image] Uncaught TypeError: e is undefined getConnectors plugin-outlet.js:138 _join index.ts:646 join index.ts:362 Ember 3 l manager.js:746 plugin-outlet.js:138 getConnectors plugin-outlet.js:138 _join index.ts:646 join index.ts:362 Ember 3 l manager.js:746 tag reference.js:131 track validator.js:657 d reference.js:130 d runtime.js:1648 tag reference.js:131 track validator.js:657 d reference.js:130 Yt Ember tag reference.js:131 track validator.js:657 d reference.js:130 Yt Ember tag reference.js:131 track validator.js:657 d reference.js:130 createIteratorRef reference.js:306 tag reference.js:131 track validator.js:657 d reference.js:130 runtime.js:3437 evaluate runtime.js:1052 evaluateSyscall runtime.js:4258 evaluateInner runtime.js:4229 evaluateOuter runtime.js:4222 next runtime.js:5053 _execute runtime.js:5040 execute runtime.js:5033 sync runtime.js:5100 Ember 2 Nt runtime.js:4134 Ember 3 invoke queue.ts:201 flush queue.ts:98 flush deferred-action-queues.ts:75 _end index.ts:616 end index.ts:298 _run index.ts:667 _join index.ts:640 join index.ts:362 Ember 2 _resizeObserver site-header.js:342 (Async: ResizeObserverCallback) didInsertElement site-header.js:337 r Ember didInsertElement plugin-api.js:1668 Ember 6 commit runtime.js:4019 commit runtime.js:4116 Nt runtime.js:4136 Ember 3 invoke queue.ts:201 flush queue.ts:98 flush deferred-action-queues.ts:75 _end index.ts:616 end index.ts:298 _run index.ts:667 _join index.ts:640 join index.ts:362 Ember 2 _resizeObserver site-header.js:342 (Async: ResizeObserverCallback) didInsertElement site-header.js:337 r Ember didInsertElement plugin-api.js:1668 Ember 6 commit runtime.js:4019 commit runtime.js:4116 Nt runtime.js:4136 Ember 3 invoke queue.ts:201 flush queue.ts:98 flush deferred-action-queues.ts:75 _end index.ts:616 end index.ts:298 _run index.ts:667 _join index.ts:640 join index.ts:362 Ember 2 _resizeObserver site-header.js:342 (Async: ResizeObserverCallback) didInsertElement site-header.js:337 r Ember didInsertElement plugin-api.js:1668 r Ember

I think it sounds more like it could be a theme component. When you tried safe mode did you try narrowing it down to just: [safe mode - disable themes] Also, were there any errors in the browser console when you tried to access those pages/user cards?

[image] JammyDodger: I think it sounds more like it could be a theme component. [Screenshot_20230927_215050_Chrome] I have to admit i didnt narrow down, just selected all. But it is’nt the theme component its the “unofficial client-side plugin customization” All happened after a two day update, so will have to go through the plugin. [image] JammyDodger: Also, were there any errors in the browser console when you tried to access those pages/user cards? Unavailable to do this as using phone and tablet.

[image] Aaron Walsh: I have to admit i didnt narrow down, just selected all. But it is’nt the theme component its the “unofficial client-side plugin customization” Ahh. Shoot and a miss. :slight_smile: At least we narrowed it down a little. If you can list all your non-official plugins we may be able to spot a known issue and save you some time?

[Screenshot_20230927_220638_Chrome] Theses are the three i have on the forum.

Non are throwing any errors in the logs. Only one i cannot disable is discourse-animated-avatars. Other been disabled and same issue.

I’ve added a post to the plugin topic so hopefully there will be. :crossed_fingers:

The Missing Public Profiles Mystery [Animated Avatars]

Product Support

Aaron_Walsh (Aaron Walsh) September 27, 2023, 10:08pm 8

Thankyou for this! I’ve had the pluging for 21 days and only happened in the last 24hours maybe sooner. So hopefully there is a fix?

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Cannot access group profile page with AI plugin Product Support ai	4	570	August 23, 2023
Animated Avatar Plugin experimental	59	12796	September 10, 2026
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User profile page and other features page not available Product Support	6	1182	May 14, 2020
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The Missing Public Profiles Mystery [Animated Avatars]

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