Hello. My Discourse is up-to-date with version 3.2.0.beta3-dev. Still, yesterday by 5 pm European time the site went down (wespenreboards.com), and it’s obviously a certificate issue (see attachment. Open in New Tab and enlarge), so, I ran the following code in my console: cd /var/discourse git pull ./launcher bootstrap web_only && ./launcher destroy web_only && ./launcher start web_only However, we can still not log in to Discourse. Two questions: Shouldn’t the certificate update automatically when Discourse is upgraded? How can I resolve this, so we can log in again? [cert]

Oh no, not again. :slight_smile: Looking over the topic from the last time the certificate needed renewing, I think it could be that one of the commands from the three didn’t work as expected: [image]Discourse Went Down Suddenly. No one can log in [image]Discourse Went Down Suddenly. No one can log in Why did this happen in the first place, do you know? I might make a guess. Presumably according to some instructions, you did this: [image]Discourse Went Down Suddenly. No one can log in ./launcher bootstrap web_only && ./launcher destroy web_only && ./launcher start web_only The meaning of that is to run the bootstrap command, and then - if it is successful - to run the destroy, and then - if that was successful - to run the start. I suspect one of the first two was not successful, and so the start command wasn’t executed. If you have the transcript for that earlier attempt, that might be informative. If indeed one of those commands failed, that might indicate that something still needs to be attended to. But at least you are running. Have you got the output of those handy you could share so we can better see where it’s failing?

Who is your Domain provider? Some like Google include ssl.cert.that doesn’t require to renewal. It looks like your using maybe a free site certificate? [Screenshot_20231023-064052] A company I work with uses a free site certificate…And often they would forget to renew it. In my ss it says it expired. So log into the service that provided cert and renew it.

SSL certificates are generated automatically as part of a Discourse install, and are also renewed automatically. I think in this case something has gone awry with the rebuild/bootstrap (Wes unfortunately has issues every 3 months when the certificate is due to be renewed).

Okay so.Op is on a Hosted plan vs Self Hosting? Makes sense. The company I help uses a domain registar that does not provide an ssl cert snd opted to use a free cert service. In Discourse is that what the lets encrypt section is for an alt build in option for ssl?

[image] Dan DeMontmorency: Okay so.Op is on a Hosted plan vs Self Hosting? No, they’re self-hosted. It should all be handled by LetsEncrypt unless you opt out of it.

Ah cool. My site was initially setup by a friend vps side…When I changed it from a testing site. Used a domain provider that provides ssl cert. So both my friend and the company rach opted out then. Pain with the company as they are always forgetting often on their end yo renew it. Thanks for expanding my awareness. :clinking_beer_mugs::smiling_face_with_sunglasses::vulcan_salute:

I ran the certificate renewal once more in the console, and now it seems to be working! Must have been a glitch the first time. Yes, for some reason I apparently need to update the cert every three months, even though I am upgrading Discourse right away when the upgrade is available. Thanks everybody, Wes

I just ran it again and it worked the second time. Same code.

Next time, in two months you should check and not wait until it expires. It would renew after 60 days. Set a reminder somewhere. Uptime robot will send you a reminder I think, but not on their free tier. Do you use cloudflare or something else on front of your discourse install?

Can't Update my Certificate

Product Support Self-hosting

JammyDodger October 23, 2023, 10:48am 9

That’s great.

Did you run these again to get it working:

./launcher bootstrap web_only && ./launcher destroy web_only && ./launcher start web_only

Or was it something else?

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Can't Update my Certificate

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