how to redirect www to non www with HTTPS but in safari give error [Screenshot 2023-11-09 at 1.56.00 PM] any one help me please

Do you have a certficate for both urls?

Yep that’s your first and main problem, see: [image] Set up Let’s Encrypt with multiple domains / redirects Sysadmins NOTE: @pfaffman says: This page needs to be cleaned up. There is now a new ENV setting that will let you add more hostnames. In your app.yml under your DISCOURSE_HOSTNAME line (it can go many places but that one makes sense), add DISCOURSE_HOSTNAME_ALIASES: domain.com,other.domain.com and early reports suggest that you’ll get valid certs for those domains and that accessing https://domain.com will properly redirect you to your DISCOURSE_HOSTNAME without a certificate error. If you do that an…

its not work for me please give me another way to solve this issue

Your sertificate is for supportgroupsnew.com, not for www.supportgroupsnew.com. So you should recheck your settings. How did you exacly did redirection got certificate for www-url (and are you telling that certificate too; that depends how you did redirecting) Shortly — we need more info about what you have done.

can you please give me the exact steps to install a certificate to www.

No I can, because I don’t know your setup — are you using a reverse proxy, done it using docker or something else. Perhaps you could tell what you hqve done so far?

- exec: /var/www/discourse/customize/script.sh

Your hostname is without www, so you will get a certificate for that, not for www.etc. And where and how did you do redirection?

can you please help me redirection

You can follow the above link that has instructions to request both certs. On those instructions don’t make sense (and really, even if they do) I recommend that you put your site on www and use forcewww.com to do the redirect. Browsers hide the www from the user (and most don’t notice urls at all), so there is no benefit in using the bare domain.

Www to non www with https

Product Support

merefield (Robert) November 9, 2023, 8:58am 3

Yep that’s your first and main problem, see:

Topic		Replies	Views
Non www to www without certificate error Self-hosting	13	2156	January 17, 2022
About force www to non www Product Support	29	3096	January 6, 2019
Force non-www to www redirect Product Support	3	1149	July 28, 2019
LetsEncrypt working without www, not with www Product Support	11	2141	January 19, 2020
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Www to non www with https

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