Hi @JammyDodger,
Thanks for the response. I’ve tried talking to my admin, but they’ve said they can’t find any way to mute or ignore the user for me.
I believe the user I need to block is deactivated, but it’s possible they are suspended instead. When I click on the user, the user card says “This user is no longer active.”. Is there any way to know what their state is from there? Depending on if they are suspended or deactivated, would the ignore user lookup work differently?
I’m assuming that my admin has been looking in the wrong place, but is there any documentation or a help page that I could show them?
Thanks again for your help with this