router.transitionTo gets aborted only for chat page, but works for the rest of the links like users page

Yes Sir, chat is available. I can actually manually navigate to the chat page by modifying the page url to https://forum.finsweet.com/chat and onload it gets redirected to https://forum.finsweet.com/chat/c/general/2

but doing Discourse.lookup("service:router").transitionTo("chat.index") fails