One of my forum members is getting a problem when trying to log in. [Screenshot 2024-01-27 at 22.02.44] This is happening when the page loads, not when he enters his ID and password. He runs Linux (Debian) and gets this error consistently with the current ESR version of Firefox (115) - both the package that Debian ships and the tarball of same build direct from [mozilla.org] The problem doesn’t happen with the leading edge version (122). I’ve checked the site logs and there’s nothing relevant captured. Is this a known issue? I’m at a loss to explain it.

I had that problem too when I used the firefox andriod app to check another bug. But after updating the app the error did not appear again.

Does he have extensions installed that might explain it? Are there clues in the javascript console?

Same issue here on our recently upgraded self-hosted instance. According to the console it looks like an error related to passkey code: d@https://forum.torproject.org/assets/chunk.6d10396b901f5b95b67e.d41d8cd9.js:2:2713219 passkeyLogin@https://forum.torproject.org/assets/chunk.6d10396b901f5b95b67e.d41d8cd9.js:2:1422537 passkeyConditionalLogin@https://forum.torproject.org/assets/chunk.6d10396b901f5b95b67e.d41d8cd9.js:2:1436486 installModifier@https://forum.torproject.org/assets/chunk.6d10396b901f5b95b67e.d41d8cd9.js:2:3446468 install/<@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:235491 e.untrack@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:346126 install@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:235483 commit/v<@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:316098 e.track@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:345849 commit@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:316090 commit@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:317219 Nt@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:317384 _renderRoots@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:55445 _renderRootsTransaction@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:55805 _revalidate@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:56273 invoke@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:358129 flush@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:357216 flush@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:358979 _end@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:364062 B/this._boundAutorunEnd@https://forum.torproject.org/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.js:11:360486 [...]

That looks familiar. This from my user with the issue. d@https://d1746m6z0w83jc.cloudfront.net/assets/chunk.fbea45e2f67ab42af7db.d41d8cd9.br.js:2:2700411 passkeyLogin@https://d1746m6z0w83jc.cloudfront.net/assets/chunk.fbea45e2f67ab42af7db.d41d8cd9.br.js:2:1414792 passkeyConditionalLogin@https://d1746m6z0w83jc.cloudfront.net/assets/chunk.fbea45e2f67ab42af7db.d41d8cd9.br.js:2:1428741 installModifier@https://d1746m6z0w83jc.cloudfront.net/assets/chunk.fbea45e2f67ab42af7db.d41d8cd9.br.js:2:3428022 install/<@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:235491 e.untrack@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:346126 install@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:235483 commit/v<@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:316098 e.track@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:345849 commit@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:316090 commit@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:317219 Nt@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:317384 _renderRoots@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:55445 _renderRootsTransaction@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:55805 _revalidate@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:56273 invoke@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:358129 flush@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:357216 flush@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:358979 _end@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:364062 B/this._boundAutorunEnd@https://d1746m6z0w83jc.cloudfront.net/assets/vendor.f196a698a6a811ae0583c1ea5284644b-53642a3b547b78e34800ab2eeb101f12b39be8c27ec85e9ad359a095161fad6b.br.js:11:360486 ajax-error.js:9:12 l ajax-error.js:9 p ajax-error.js:95 passkeyLogin login.js:147 [image] Jay Pfaffman: Does he have extensions installed that might explain it? I’m waiting for a response on that one.

I got a reply from the forum member. He uses uBlock Origin and NoScript but the error message appears even when they’re disabled. He also tried moving the config files out the way and downloaded the latest ESR version from Mozilla, so that would have run without any plugins and with a default config.

Just to check back in, did this get resolved in the end? I remember there being a couple of tweaks with the passkey over the last couple of months so I’m optimistically hoping for a ‘magically solved’ :magic_wand: :slight_smile: :crossed_fingers:

Yes, the magic code fairies have fixed it, apparently. :slightly_smiling_face:

Error message displaying at login with Linux/Firefox

Product Support

Octoberon April 16, 2024, 11:01am 8

Yes, the magic code fairies have fixed it, apparently.

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Error message displaying at login with Linux/Firefox

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