Whenever we try to add or remove tags, most of the time, there will be some random tags that are added. To give you an example, I have a topic that was tagged with ‘burn-scars’. I then added a couple of tags and once I save, it adds three more tags at random. See attached video: test.mp4 Google Drive file.

Do the two added tags have synonyms? You can check by going to e.g. (based on the video) https://supportgroups.com/tag/self-harm and clicking on the wrench that is usually at the top right.

Have a lookover your site, it seems you have a reasonably advanced tag system set up. When I’ve come across these issues before it is often a parent/child tag relationship that’s auto-adding the extra ones on (a child tag can’t exist without a parent one, so one will often be auto-added to ensure consistency). Depending on how you’ve structured everything, this can sometimes lead to unexpected behaviour. Are you using parent/child tags at all for your tagging system?

Random tags are being added to topics

Product Support

Marc_S (Marc S) February 6, 2024, 4:24am 5

@JammyDodger I’m not using any parent / child tags. I’ve checked that too.

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Randomly attached tags Product Support tags	3	153	October 31, 2026
Requiring parent tag does not effectively prevent users from adding tag without parent tag present UX	1	903	September 20, 2018
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Random tags are being added to topics

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